IT Support Analyst

  • Ashdown Group
  • City Of Westminster, London
  • 12/06/2026
Full time Information Technology Telecommunications IT Support Cyber Security

Job Description

IT Support Analyst

Banking / Financial Services London (Hybrid - 3 days in office) Up to £45,000 + Bonus + Benefits

A well established London based bank is seeking an IT Systems Engineer to join its close knit internal technology team.

This is an excellent opportunity for a hands on IT professional who enjoys working across infrastructure, support, and projects. You'll play a key role in maintaining and improving core systems while providing high quality internal support.

The Role
  • Delivering 1st, 2nd and some 3rd line support across infrastructure and systems
  • Supporting core banking and business applications
  • Monitoring network performance and troubleshooting issues
  • Managing backups and restores
  • Supporting network and system upgrades
  • Contributing to IT projects and continuous improvement initiatives
  • Assisting with security controls and compliance in a regulated environment
About You

To be considered, you will have:

  • Strong experience in desktop and end user support
  • Solid knowledge of Active Directory, Domain Controllers and Group Policy
  • Experience supporting business or financial applications
  • Strong Microsoft Office / M365 support skills
  • Windows Server administration experience
  • Exposure to cyber security principles, endpoint protection, and security policy implementation