Bank Medical Records Administrator

  • Candidate Experience site
  • Manchester, Lancashire
  • 05/06/2026
Full time Information Technology Telecommunications

Job Description

Bank Medical Records Administrator Manchester Private Hospital Flexible working hours £12.76 per hour

Spire Manchester Hospital has an exciting opportunity for an Administrator to join our medical records team on a bank/ad hoc basis.

Spire Manchester Hospital offers a comprehensive range of specialist treatments in purpose built private hospital facilities in Didsbury.

Working Hours: Various shifts from Monday to Friday between 8 am and 6 pm. Occasional weekends will be required.

Contract Type: Bank/Zero hours

As Medical Records Administrator, you will provide clerical support within the Medical Records Department to ensure an effective and efficient case note filing and extraction service to all users. This will include retrieval, tracking and filing of case notes, and identifying and filtering case notes in accordance with Spire Policies.

Duties and Responsibilities (not limited to):

  • Record and track the movement of case notes into each department using Trackfile.
  • File case notes and other documentation to ensure a prompt and accurate retrieval service.
  • Extract case notes in a timely manner, ensuring that items are correctly booked out of the library to the new destination and either sent or made available for collection to the ward, clinic or office requesting the notes.
  • Maintain case note folders to agreed standards: filing documentation within designated sections of the folders, replacing contents into new folders, and supporting clinicians in locating and recording information.
  • Check the case note attendance details, dates and alert sheets against the Patient Administration System to ascertain whether the notes can be destroyed, stored off site, or merged with another active set of notes.
  • Assist in the maintenance of evidence files by checking for completeness, following up requests for missing items, and ensuring all documentation received is current and stored in a structured format in readiness for inspection.
  • Liaise with off site storage representatives to ensure timely delivery and collection of case notes.
  • Provide and receive patient information for Consultant clinics and Wards, ensuring that all patient information is provided, received and recorded in accordance with GDPR, the Data Protection Act and Spire policies.

Who are we looking for?

  • Good standard of secondary education with demonstrable literacy and numeracy skills.
  • Track record of successful delivery in a similar role, in an office or customer service environment.
  • Knowledge of GDPR and the Data Protection Act.
  • Computer/IT literate.
  • Excellent interpersonal and communication skills.
  • Confident telephone manner with the ability to communicate with a wide range of customers at all levels.
  • The ability to work effectively as part of a team.

Benefits

  • Bank colleagues are paid weekly.
  • Access to Spire Healthcare pension.
  • Access to Blue Light Card discounts.
  • Free uniform.
  • Free DBS.
  • Full induction, including mandatory training updates.
  • Opportunities for further training and progression into permanent posts.
  • Knowledge, support and guidance through the recruitment journey from Spire's specialist Resourcing Team.
  • Employer and employee contributory pension with flexible retirement options.
  • 'Spire for you' reward platform - discount and cashback for over 1000 retailers.