2nd Line IT Support Engineer - End-to-End Infra

iO Associates is seeking a 2nd Line IT Support Engineer in Manchester to manage and troubleshoot internal issues for a growing business. This role involves providing 2nd line support for hardware and software, owning problems end-to-end, and engaging with a range of users. Candidates should possess solid experience in troubleshooting and networking fundamentals, as well as strong communication skills. The position also offers opportunities for growth into an infrastructure-focused role over time.