Senior Information Services Manager - Dorset (on site) - £36,000-£42,000
We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi site organisation.
This is a hands on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end user support.
What You'll Be Doing
- Overseeing the day to day running of IT systems across multiple sites,
- Managing infrastructure including networks, servers, devices, and cloud platforms
- Leading on system upgrades, migrations and wider technical projects
- Taking ownership of IT security, data protection and disaster recovery planning
- Managing and improving service desk processes, including ticketing and workflows
- Working with third party suppliers and managing contracts and performance
- Supporting and mentoring a small IT team, helping develop skills and capability
- Working closely with stakeholders to identify improvements and support business needs
What We're Looking For
- Strong background in a senior ICT / infrastructure role
- Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune)
- Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP)
- Experience managing service management tools (e.g. Jira Service Management or similar)
- Understanding of IT security, data protection and compliance
- Comfortable managing projects and balancing multiple priorities
- Strong communication skills - able to deal with both technical and non technical people
Nice to Have
- Experience working across multiple sites or in a similar environment
- Exposure to MIS platforms
- Scripting or automation skills (e.g. PowerShell)
- Experience within an education environment
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Job Tenure: Permanent
Salary: £36,000 - £42,000 per annum + 24+ bank holidays, wellbeing, + more!
Location: Ferndown, Dorset
Experience required: 5 years