Family Law Admin Support

Key Responsibilities

• Typing notes during client meetings in the Family Support Clinic
• Assisting caseworkers with completing relevant forms and documentation
• Supporting the smooth running of the clinic by providing administrative assistance
• Maintaining confidentiality and discretion at all times

Skills Required

• Excellent computer literacy and fast, accurate typing
• Confidence using Microsoft Office and online forms
• Good attention to detail
• Strong organisational skills
• Ability to work sensitively and professionally in client-facing situations

By volunteering in the Family Support Clinic, you will be helping clients at a critical and often very distressing time in their lives. Your support will enable caseworkers to focus fully on listening to and advising clients, while ensuring that notes and important forms are completed accurately and efficiently during the appointment.

Your role will help the clinic run smoothly and allow more clients to receive the support they need. In doing so, you will play an important part in helping individuals and families navigate difficult situations with greater clarity, reassurance and support.

What additional skills or experience you should have

This role would suit someone who is organised, discreet and comfortable working in a supportive environment alongside caseworkers and clients.

What training we will provide for you

Training

• Paperweight offers a robust onboarding programme, ongoing training and supervision.
• Paperweight will support volunteers in developing their role.

What you will get out of volunteering for us

Volunteering with Paperweight offers a meaningful opportunity to make a real difference in people's lives while gaining valuable experience in a supportive and professional environment. You will develop practical administrative and communication skills, build confidence working alongside experienced caseworkers, and gain insight into how a busy charity supports clients facing complex personal challenges.

Paperweight is a lifeline for people overwhelmed by officialdom - from navigating debt and benefits to handling social care complexities, legal issues, or bureaucratic roadblocks - standing alongside those who feel lost in the system. The dedicated team provides expert guidance, with clear, compassionate support, empowering people to regain control of their lives.