IT Service Desk Advisor - First-Line Tech Support

  • i2i Recruitment Consultancy
  • Gloucester, Gloucestershire
  • 05/06/2026
Full time Information Technology Telecommunications

Job Description

i2i Recruitment Consultancy is seeking a Service Desk Analyst to provide exceptional customer service and technical support. This role involves first-line support via telephone and ticketing systems, prioritising incidents, and resolving issues efficiently.

The ideal candidate possesses strong communication skills, a good understanding of technology, and the ability to remain calm under pressure. Join a supportive team with opportunities for ongoing training and career development.