IT Service Desk Analyst: First-Line Support & Growth

i2i Recruitment Consultancy is seeking a Service Desk Analyst to join their growing IT services team in Gloucester. In this role, you will provide exceptional customer support, manage service requests, and resolve technical issues effectively.

No prior experience is required; however, strong customer service skills and a keen interest in technology are essential. The position offers flexible working hours, including shifts and weekend work, alongside benefits like 25 days of annual leave and ongoing training opportunities.