Donations & Supporter Care Advisor

Macmillan Cancer Support is seeking an Adviser for Donations and Recognition, Supporter Care, to deliver high quality supporter care across non-voice channels, particularly email. This full-time role consists of 34.5 hours based in our London office, with attendance required five days a week.

The role involves processing donations, responding to supporter enquiries, and ensuring accurate data management. Candidates should possess strong communication skills and experience in customer service, along with a proactive approach to problem-solving.

We offer various benefits, including 25 days holiday, pension matched up to 7.5%, and flexible working options.