Senior Business Analyst

  • Chroma Recruitment
  • 03/06/2026
Contractor Information Technology Telecommunications Management

Job Description

Senior Business Analyst

350- 400 per day Outside IR35 6 Months London Victoria 2-3 Days Onsite Per Week

Overview

We are seeking an experienced Senior Business Analyst to join a growing Strategy and Technology Delivery team. Working closely with Programme Managers, technical teams, and senior stakeholders, you will play a key role in delivering business-critical technology and transformation initiatives across a complex, global organisation.
This is an excellent opportunity for a Business Analyst with strong process mapping, stakeholder engagement, and business change experience who enjoys working across the full project lifecycle.

Key Responsibilities
  • Gather, analyse, and document business requirements.
  • Facilitate stakeholder workshops and process-mapping sessions.
  • Define current and future-state business processes using BPMN 2.0.
  • Produce clear business, functional, and process documentation.
  • Support business case development, benefits analysis, and ROI assessments.
  • Work closely with technology, digital, engineering, and third-party delivery teams.
  • Identify process improvement opportunities and drive operational efficiencies.
  • Support testing, implementation, change management, and user adoption activities.
  • Ensure solutions align with business objectives, governance standards, and regulatory requirements.
Skills & Experience
  • 5+ years' experience in Business Analysis within complex environments.
  • Strong business process mapping and process optimisation experience.
  • Proven expertise with BPMN 2.0 and requirements gathering.
  • Experience delivering business change and transformation projects.
  • Background working across multi-site and/or international organisations.
  • Understanding of enterprise systems across operations, finance, HR, supply chain, or similar business functions.
  • Experience with data modelling and exposure to AI technologies and applications.
  • Strong analytical, problem-solving, and stakeholder management skills.
  • Proficiency with Jira, Confluence, Miro, Visio, PowerPoint, and Excel.
  • Excellent communication skills with the ability to influence stakeholders at all levels.
Desirable
  • Experience within retail, hospitality, consumer-facing, or multi-site businesses.
  • Exposure to large-scale technology transformation programmes.
  • Experience supporting globally distributed teams.