Chroma Recruitment

Senior Business Analyst 350- 400 per day Outside IR35 6 Months London Victoria 2-3 Days Onsite Per Week Overview We are seeking an experienced Senior Business Analyst to join a growing Strategy and Technology Delivery team. Working closely with Programme Managers, technical teams, and senior stakeholders, you will play a key role in delivering business-critical technology and transformation initiatives across a complex, global organisation. This is an excellent opportunity for a Business Analyst with strong process mapping, stakeholder engagement, and business change experience who enjoys working across the full project lifecycle. Key Responsibilities Gather, analyse, and document business requirements. Facilitate stakeholder workshops and process-mapping sessions. Define current and future-state business processes using BPMN 2.0. Produce clear business, functional, and process documentation. Support business case development, benefits analysis, and ROI assessments. Work closely with technology, digital, engineering, and third-party delivery teams. Identify process improvement opportunities and drive operational efficiencies. Support testing, implementation, change management, and user adoption activities. Ensure solutions align with business objectives, governance standards, and regulatory requirements. Skills & Experience 5+ years' experience in Business Analysis within complex environments. Strong business process mapping and process optimisation experience. Proven expertise with BPMN 2.0 and requirements gathering. Experience delivering business change and transformation projects. Background working across multi-site and/or international organisations. Understanding of enterprise systems across operations, finance, HR, supply chain, or similar business functions. Experience with data modelling and exposure to AI technologies and applications. Strong analytical, problem-solving, and stakeholder management skills. Proficiency with Jira, Confluence, Miro, Visio, PowerPoint, and Excel. Excellent communication skills with the ability to influence stakeholders at all levels. Desirable Experience within retail, hospitality, consumer-facing, or multi-site businesses. Exposure to large-scale technology transformation programmes. Experience supporting globally distributed teams.