Hybrid 1st/2nd Line IT Support Engineer

  • Billing Finance Limited
  • Northampton, Northamptonshire
  • 03/06/2026
Full time Information Technology Telecommunications Helpdesk IT Support

Job Description

Billing Finance Limited in Northampton is seeking an IT Support Technician to join their team. The role involves managing technical issues via a helpdesk while ensuring high-quality customer service. Responsibilities include providing hybrid 1st and 2nd line support, user account administration, and troubleshooting hardware and software issues. Candidates should have a strong understanding of Microsoft environments, networking, and be proactive in their approach. Benefits include a discretionary bonus scheme, private medical cover, and pension options.