Job Description
About Us:LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.Proud to share LSEG in Romania is Great Place to Work certified (Sept '24 - Sept '25). Learn more about life and purpose of our company directly from the Romanian colleagues' video: Bucharest, Romania Where We Work LSEGRole Description:The Issuer Services team sits within the Capital Markets team of the London Stock Exchange. The team's mandate is to build and maintain relationships with current and future issuers and intermediaries. As part of this, the team builds digital products and services for issuers and the broader financial ecosystem within the Issuer Services platform: have been careful to maintain our neutral position within the financial ecosystem and we are aiming to build an infrastructure that reflects this and digitises workflows for issuers and intermediaries.Each of our issuers automatically gets a log-in for the platform. In addition to this we have built and continue to build out our capability for non-London listed clients to access the platform and services.Our core clients are the Investor Relations teams, intermediaries and the c-suite within public and private companies. We aim to offer them a range of products and services through the platform, that is split across five broad areas:Company profile page on Intelligence - data and analytics solutions Marketplace - LSE and third party service providers presented to issuers Spark - Thought leadership content and events SparkLive - The digitisation of company results presentations, roadshows (both deal and non-deal) and AGMsRefinitiv DataWe currently offer limited data points through the platform that includes, price charts, volumes, volatility, shareholder sentiment analysis. We are in the process of significantly enhancing the data that is provided through the addition of Refinitiv data. This data will give the investor relations and treasury teams and members of the c-suite a data workflow that will assist them in their roles and give insights that are specifically aimed at public companies initially. Data will include, ESG data, deals intelligence, research and more. This will also be augmented with alerts and front-end functionality. The ambition is to make the platform daily use rather than weekly or monthly use driven by these valuable data insights.Investor Relations ToolsThrough Issuer Services corporates can update their company profile page on This allows them to access millions of unique visitors that visit the company profile pages each month. Through the platform issuers can add branding, social media, reports, equity research, events, IR contacts and more. This has offered issuers and advisors a distribution channel to retail investorsWe have augmented this through SparkLive our live streaming and webinar product: (). Through SparkLive we give our issuers and pre-IPO companies the opportunity to livestream and host on demand their corporate presentations including capital markets days, results presentations, AGMs and roadshows in the public domain and also through a private link. We distribute the livestreams through SparkLive and also through to capitalise on our distribution capabilities. We have leveraged Refinitiv distribution through workspace so that presentations are distributed to thousands of institutional buyside firms. We have confirmed the initial traction of the product and we are now looking to grow its commercial successMarketplaceThe Marketplace is a curated list of service providers and advisors that offer there services to corporate clients. The marketplace comprises 65 members and we are aiming to grow this number to 75 by the end of the year. Each of the members has a personalised profile page that is edited and created by each firm through an individual CMS. The marketplace member also has the opportunity to publish content through a range of webinars or articles onto Spark to communicate with our Issuers.Marketplace members range from small technology or data firms through to more traditional law firms or registrars who offer services in the capital market space. Each Marketplace member pays an annual fee to be a member of the marketplace. We see the growth of the marketplace and its combination with content distribution as a key driver for Issuer Services growth.Key Responsibilities:Leading the design process from start to finish for a responsive web applicationProducing low fidelity wireframes, high fidelity pixel-perfect designs as well as clickable prototypesBeing responsible for the creation and excellence of user journeysOwning, maintaining, and continually improving the Issuer Services Design System - including collaborating with developers to maintain and enhance an HTML component libraryGuiding developers and testers day-to-day when UX and UI decisions need to be made during implementationPerforming testing to ensure designs are effectively implementedCollaborating with developers and product managers on understanding the trade-off between designsSupporting other Scrum Team members in the writing, splitting, and detailing of user stories. At times, the designer may need to document the 'business rules' behind their designsSpecifying the details of UI and micro-interactions to developers and testersCollaborate with product managers, business analysts, developers, testers, another designer, marketeers as well as end users and internal business stakeholders to find solutions to both user and business problemsBreaking down the 'end design' into incremental releases and ensuring that each release works well on its ownMicro-copywriting for the product day to day and ensuring tone-of-voice consistency across the platformGathering feedback for designs from a wide range of partners. Running design critiques and workshopsPerforming desk-based competitor research as well as interviewing users. Continually developing user personas when new information is knownKey behaviours and skills:Professional experienceConsistent record of designing complex, responsive, web-based features from start (i.e. inception) to finish (i.e. launch). Candidates will be expected to share their portfolio with the hiring managers ahead of interviewsDemonstrable experience of taking a significant user need or pain-point and figuring out what the solution might beExperience of co-owning and evolving a Design SystemCandidates with limited financial services experience are encouraged to apply. Candidates with a range of years of experience are encouraged to apply. We are looking for individuals that have designed leading products in areas they've worked inUser research is a much smaller aspect of the role than interaction/UX/UI designTechnical skillsFigmaAble to understand backend and architectural issues at a high levelExperience in front end web development would be a plus.JIRA and ConfluenceGoogle AnalyticsDeep knowledge of choosing optimal patternsKnowledge of human computer interactionSoft SkillsPassionate about design and web applicationsExcellent communication, presentation, collaboration, and creative thinking skillsAbility to work in an Agile product development/design environmentOtherExperience designing news, blogging, video streaming, ecommerce and data visualisation products would be a plusExperience of Storybook.js would be a plusBenefits:We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!We maximise each employee's potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:25 days' holiday per year1 additional day off for your BirthdayAnnual wellness allowanceShare Purchase PlanMedical Health InsuranceMedical Subscription (preventive medical services)Life insurancePillar 3 Private PensionMeal VouchersFlexible BenefitsBooksterVolunteering EventsAll LSEG colleagues with at least one year's continuous service, who become parents, are now entitled to at least 26 weeks' paid leave, and the option to return to work on a phased basis, in relation with specific company's policy and guidelinesCareer Stage:Senior AssociateLondon Stock Exchange Group (LSEG) Information:Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider . click apply for full job details