Head of IT Service Management & Delivery (Hybrid)

Sovereign Network Group is searching for a Head of IT Service Management to lead the delivery of our IT service strategy. Based in Basingstoke, this role includes a flexible mix of home and office working.

The successful candidate will oversee the IT Service Management function and drive operational improvements, ensuring high colleague experience and the maturation of ITIL practices. Competitive benefits include holiday options, matched pension scheme, and wellbeing discounts.