Jira and Confluence Engineer

Purpose of the role: To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.

Join us as a Jira and Confluence Engineer at Barclays where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

• Development and delivery of high quality software solutions using industry aligned programming languages, frameworks, and tools.
• Ensuring that code is scalable, maintainable, and optimised for performance.
• Cross functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
• Collaboration with peers, participation in code reviews, and promotion of a culture of code quality and knowledge sharing.
• Staying informed of industry technology trends and innovations and actively contributing to the organisation's technology communities to foster a culture of technical excellence and growth.
• Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
• Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.

• Perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Leverage in depth technical knowledge and experience in the assigned area of expertise and maintain a thorough understanding of underlying principles.
• When the position has leadership responsibilities, demonstrate clear leadership behaviours to create an environment where colleagues can thrive and deliver consistently excellent results, following the four LEAD behaviours:
  • L - Listen and be authentic
  • E - Energise and inspire
  • A - Align across the enterprise
  • D - Develop others
• As an individual contributor, develop technical expertise in the work area and act as an advisor where appropriate.
• Take responsibility for end results of a team's operational processing and activities.
• Escalate breaches of policies or procedures appropriately and embed new policies or procedures adopted due to risk mitigation.
• Advise and influence decision making within your area of expertise while managing risk and strengthening controls related to the work you own or contribute to.
• Deliver work and responsibilities in line with relevant rules, regulations and codes of conduct.
• Maintain and continually build an understanding of how your sub function integrates with the broader function, and of the organisation's products, services and processes.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the organisation's objectives.
• Make evaluative judgements based on factual information, paying close attention to detail.
• Resolve problems by identifying and selecting solutions through the application of technical experience and precedents.
• Guide and persuade team members and communicate complex or sensitive information.
• Act as a contact point for stakeholders outside the immediate function, while building a network of contacts outside the team and external to the organisation.
• All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, as well as the Barclays Mindset - to Empower, Challenge and Drive.

• Administration and configuration of both Jira and Confluence.
• Using Jira and Confluence from a customer perspective.
• Writing JQL queries to extract meaningful insight.
• Problem solving, incident response and handling.
• Supporting customers from a high level through to triage and remediation.

• Groovy scripting.
• Atlassian certifications.
• Awareness of AWS infrastructure, EC2, Chef and deployment tools.
• GitOps practices.

This role will be based out of our Knutsford campus.