Summary
Being part of Avanade's Integrated Centre of Excellence (ICOE) global team is truly rewarding-you get to collaborate with the best minds in the industry, exchange innovative ideas, and tackle challenges together on a worldwide scale. Every day offers the excitement of learning from top talent and contributing to projects that make a real impact. The sense of camaraderie and shared expertise fuels personal and professional growth, making every achievement even more meaningful and motivating.
What you'll do:
- Design end-to-end solutions that integrate Copilot with the existing Microsoft 365 environment (SharePoint Online, Teams, OneDrive) and the Power Platform (Power Apps, Power Automate, Dataverse).
- Lead the end-to-end implementation of Microsoft Copilot solutions, including environment readiness, licensing, and rollout planning.
- Configure access, permissions, and security settings to ensure compliant and secure use of Copilot features.
- Help design and deliver training programs, onboarding materials, and enablement sessions for end users and champions.
- Support prompt engineering and orchestration using Copilot Studio, including the creation of custom agents and workflows.
- Design Microsoft Copilot Studio solutions to build, customize, and orchestrate custom agents and workflows that address specific business needs by connecting to internal and third party data sources and APIs.
- Monitor adoption metrics, gather user feedback, and iterate on deployment strategies to maximize value.
- Design or integrate Copilot with Power Platform tools (Power Automate, Power Apps, Dataverse) to extend functionality.
- Provide post deployment support and troubleshooting for Copilot related issues.
- Contribute to change management initiatives and help drive cultural adoption of AI powered tools.
Skills and experiences
- Microsoft 365 Copilot Deployment Experience - Proven track record of implementing Copilot and Copilot Studio across enterprise environments.
- Licensing & Provisioning Expertise - Familiarity with Microsoft licensing models, provisioning tools, and tenant level configuration.
- Security & Permissions Configuration - Understanding of Microsoft Entra ID, RBAC, sensitivity labels, and Purview compliance.
- Prompt Engineering & Agent Setup - Experience with Copilot Studio, prompt orchestration, and agent lifecycle management.
- Training & Enablement Delivery - Ability to create and deliver engaging training programs using Microsoft's Copilot Success Kit.
- Change Management & Adoption Strategy - Experience leading adoption initiatives and building user engagement programs.
- Monitoring & Feedback Analysis - Skilled in using Microsoft 365 admin tools to track usage, adoption, and performance.
- Business Process Alignment - Ability to tailor Copilot solutions to specific business functions and workflows.
- Power Platform Integration - Experience integrating Copilot with Power Automate, Power Apps, and Dataverse.
- Strong Communication & Collaboration - Excellent stakeholder engagement skills and ability to work across technical and non technical teams.
- Functional Knowledge and/or Certification(s) with Databricks Data Analysis, Data Engineering or GenAI Engineering.
- 5+ years of experience in Microsoft 365 implementation or related consulting roles.
- Hands on experience with Microsoft Copilot, Copilot Studio, and Azure OpenAI is highly desirable.
- Microsoft certifications (e.g., MS-102, PL-600, AI-102, AB-100) are an asset.