ServiceNow HR Developer - Full Time Contract Ending in December 2026

Purpose of the role

To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.

Accountabilities

Development and delivery of high quality software solutions using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.

Cross functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.

Collaboration with peers and participation in code reviews, promoting a culture of code quality and knowledge sharing.

Staying informed of industry technology trends and innovations and actively contributing to the organization's technology communities to foster a culture of technical excellence and growth.

Adhering to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.

Implementing effective unit testing practices to ensure proper code design, readability, and reliability.

Vice President Expectations

Contribute or set strategy, drive requirements, and make recommendations for change.

Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and address policy breaches.

Lead teams or specialists, guide technical direction, and coach less experienced specialists.

Advise key stakeholders, manage risks, and collaborate with other areas to align business activities.

Design and lead solutions based on sophisticated analytical thought, adopting research outcomes, and building trusting relationships.

Leadership Behaviours

• L - Listen and be authentic
• E - Energise and inspire
• A - Align across the enterprise
• D - Develop others

Values

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Role Focus

In this role, you will lead the functional and consultative design work for the ServiceNow HR Service Delivery platform as part of the Talent Excellence Programme. You will partner with senior stakeholders to understand the strategic vision and translate it into clear design artefacts, solution recommendations, and experience enhancing configurations.

Key Responsibilities

• Act as the key functional owner for upcoming platform changes, ensuring all designs are scalable, aligned to business needs, and deliver a consistent user experience across HR Hub and talent development capabilities.
• Drive solution design, shape platform decisions, and ensure design intent is maintained through delivery.
• Operate independently, balancing stakeholder engagement, governance participation, and cross programme coordination.
• Advise on solution options, challenge assumptions, and influence architectural direction.
• Translate business requirements into well governed, user centric ServiceNow solutions, implementing approved design patterns consistently.

Qualifications & Experience

Full time contract until end of December 2026. Experience in:

• Translating business needs into clear, scalable ServiceNow solution designs.
• Producing functional design artefacts and influencing design decisions.
• Implementing technical designs in ServiceNow HR Service Delivery.
• Partnering across programme, technical, and business teams.
• Influencing governance, challenging assumptions, and guiding architectural direction.
• Articulating real project experience, including decisions made and value delivered.

Other key skills may be assessed: risk and controls, change and transformation, business acumen, strategic thinking, digital and technology focus.

Location and Schedule

This role is based in Glasgow or London.