DevOps Team Leader

Job Description

As DevOps Team Leader, you will drive automation, reliability, and scalability across Opayo's high-volume payment platforms. This role ensures seamless delivery of applications through Development, Test, and Production environments using modern Continuous Delivery practices. Operating in a 24/7, mission critical environment, you will lead a team focused on maintaining system resilience, accelerating deployments, and enabling innovation.

Key Responsibilities

• Operational Excellence: Maintain and support Opayo applications (Payments In/Out) using advanced monitoring tools and custom scripts. Proactively detect, troubleshoot, and resolve issues to meet stringent SLAs.
• Technical Leadership: Remain hands on ( 80% technical) while guiding team priorities and workload. Act as the primary technical escalation point and shape technology strategy. Drive adoption of modern DevOps practices, including Infrastructure as Code, CI/CD pipelines, and automated patching.
• Team Leadership & Development: Set clear objectives, review progress, and manage performance. Recruit, mentor, and upskill engineers to build a high performing, collaborative team. Foster a culture of innovation, inclusion, and continuous improvement.
• Strategic Influence: Partner with Development, Infrastructure, and Security teams to align DevOps initiatives with organisational goals. Champion automation and modernisation to reduce risk and accelerate delivery.

Essential Skills & Experience

• Strong hands on experience with scripting languages (e.g., Python, Bash).
• Expertise in monitoring tools (e.g., Splunk, Datadog).
• Proven experience with automation / configuration tools (Jenkins, GitLab, ArgoCD).
• Background in high availability, high transaction production environments.
• Experience managing and developing technical teams.

Preferred

• Knowledge of payment gateway technologies and compliance frameworks (e.g., PCI DSS).

Qualifications

Degree in Computer Science or equivalent industry experience.

Key Metrics

• Maintain system uptime in line with SLAs.
• Ensure all releases follow defined CI/CD processes.
• Active participation in on call rotation.

Stakeholders

• Operations, Infrastructure, Network, and Database Teams
• Agile Development Teams
• Security Team

Location expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

Visa Sponsorship

This position is not eligible for visa sponsorship.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market competitive compensation package that includes: Clearly defined salary ranges aligned with industry benchmarks and internal equity standards. Performance based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance. Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness). Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria. Employee recognition programs that celebrate achievements and milestones for all. We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.