First-Line IT Service Desk Specialist

  • NHS
  • Portsmouth, Hampshire
  • 28/05/2026
Full time Information Technology Telecommunications IT Support

Job Description

The NHS is seeking a Service Desk Analyst in Portsmouth to provide first-line IT support. Key responsibilities include managing IT service requests, logging incidents, and assisting with user account management. Candidates should have an ITIL Foundation Certificate, strong communication skills, and a working knowledge of Windows OS and Office 365. Benefits include on-site amenities such as a nursery and wellness center. The position is full-time at NHS Band 3 salary range of £25,760-£27,476 per annum.