JT Global Enterprise is looking for a Service Delivery Manager to oversee telecommunications services in Guernsey. The role entails accountability for delivering stable and reliable services while managing relationships with clients and internal teams.
Key responsibilities include ensuring SLA compliance, incident management, and service improvement initiatives. Successful candidates will have substantial experience in service delivery within telecom or IT, strong stakeholder management skills, and an understanding of ITIL frameworks.
Comprehensive benefits include health insurance, a pension scheme, and flexible work options under a hybrid working model.