Senior Digital Analyst

We are part of the Product Analytics and Experimentation team within the Data & Analytics directorate of the Technology department. Our focus is to provide insightful and actionable data through reporting, analysis and experimentation, enabling data driven decision making across product teams.

Location: The position can be based in the head office in Welwyn Garden City or at the Digital Innovation centre in Farringdon, London.

• Collaborate with Product Managers and Data Scientists to define objectives and key results, analyse product releases, validate hypotheses and recommend improvements.
• Execute end to end analysis: gather and shape requirements, define success metrics, identify and validate data sources and analysis methods, deliver insights and liaise with the business to ensure best recommendations.
• Own your work, demonstrating responsiveness, commitment and strong data based decision making skills under tight deadlines.
• Coach and mentor junior colleagues and peers, including direct reports.
• Use data from multiple sources to identify trends, uncover new opportunities and answer business questions.
• Represent the analytics team when needed, understanding the commercial impact of recommendations and insights.
• Identify unstructured problems, articulate opportunities for new analytics projects and incorporate external data (industry benchmarks) to add context.
• Follow the Business Code of Conduct, acting with integrity and due diligence.

• Experience in digital or product analytics roles.
• University degree 2:1 or above in a quantitative discipline or relevant experience.
• Commercial awareness and ability to influence without authority.
• Strong verbal and written communication skills, able to articulate complex concepts to diverse audiences.
• Proficiency in big data, business intelligence, data visualization and advanced SQL.
• Experience with ETL pipelines, data cleansing and advanced online data collection.
• Statistical modelling techniques and online data collection experience.
• Conceptual thinking across platforms (desktop, mobile, tablet) and channels (online and in store).
• Flexibility, ability to plan and organise, responsiveness, creativity and self starter.

• Flexibility, ability to plan and organise, responsiveness, creativity, self starter.
• Ability to build solid working relationships with peers and senior leadership.
• Strong written, verbal and presentation skills across all levels of seniority and disciplines.

• Annual bonus scheme of up to 10% of base salary.
• Holiday starting at 25 days plus a personal day plus bank holidays.
• 26 weeks maternity and adoption leave (full pay, 12 month service requirement) followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay; 6 weeks fully paid paternity leave.
• 24/7 virtual GP service, Employee Assistance Programme (EAP) and free access to experts for mental wellbeing.
• Other benefits as per policy; details available in internal policy documents.