We are seeking a proactive and ambitious Business Development Manager to drive new client acquisition and profitable revenue growth across the UK.
This individual contributor role combines strategic planning with hands on execution, identifying, pursuing, and closing opportunities in the serviced apartment, corporate housing, and extended stay sectors.
Success will require consultative selling, cultural fluency, and the ability to build trusted relationships while leveraging data driven insights to meet and exceed revenue targets.
Responsibilities
- Identify, research, prospect, and convert new business leads through networking, cold calling, referrals, and industry events
- Own the end to end sales process, from initial opportunity through negotiation, contract closing, and handover to delivery
- Pitch SilverDoor's value proposition to multiple decision makers, tailoring solutions to client needs
- Develop and implement client acquisition strategies, measuring success against agreed revenue and performance targets
- Structure and manage new client acquisition effectively within defined geographic territories
- Maintain a comprehensive and accurate pipeline using the company CRM, providing regular reporting on activity, forecasts, and performance
- Attend and represent the company at networking events, conferences, and client meetings
- Recommend tailored or additional services to create competitive advantage and maximise client value
Client & Relationship Management
- Develop and maintain strong, long term relationships with new and existing clients
- Act as a trusted advisor to clients, including engagement at executive and senior decision maker level
- Ensure a smooth transition from sale to delivery and maintain ongoing relationships post contract to support retention and growth
- Maintain up to date knowledge of industry trends, market conditions, and competitor activity, feeding insights back into the wider business
Travel and Working Requirements
- Based out of SilverDoor's Chiswick office
- Regular travel required across the UK for client meetings, networking events, and conferences
- Additional international travel may be required on occasion in line with business needs
- Must be fully eligible to travel for business purposes
Experience
- Strong direct selling experience is essential for this role
- Experience selling services, as opposed to product selling, is highly preferred (e.g., Travel Management Company, Relocation Management Company, Destination Service Provider, or Serviced Apartment background)
- A background in hospitality, particularly in the Extended Stay, Hotel, or Corporate Housing sectors, is desirable
- Business Travel & HR Mobility: Experience in selling within business travel, HR, or mobility services is advantageous
- Proven success in building and maintaining relationships with large, high value clients is a must
- Demonstrated experience selling to executive level prospects is required
Skills
- Strong communication and interpersonal skills, confident in face to face and executive level client engagement
- Fluency in English is required for this role.
- Excellent negotiation, persuasion, and closing skills
- Strategic, commercial thinker with a competitive drive to win
- Highly organised with strong numeracy and reporting capability
- Collaborative approach to selling and working with internal stakeholders and international teams
- Strong networking ability and relationship building skills
- Self motivated, ambitious, and tenacious
- Proficient in PowerPoint, Excel, Word, and CRM/sales databases