Car Park Warden (Onsite)

Location: On site / Kingston upon Thames KT2, UK
job type: Permanent / Full-time
Sector and subsector: Security General
AnnualFixed salary:£ 27040.00

The Agena Group was formed in 2019 as a UK based multi-disciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer-focused services.

We're working hard to raise standards within the parking industry, and to promote regulatory compliance. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential.

Agena takes pride in the quality of solutions that we provide, the expert knowledge of our staff and the strong partnerships we have with our customers. We're here to help you think differently about parking. Why not join us?

This role is based at a busy hospital in Kingston, London. Your focus will be delivering front-line service in an outdoor environment. You will be checking that site users have parked responsibly and are following site rules for timing and payment. You may need to issue Parking Charge Notices to vehicles that are not adhering to on-site rules. We will train you on the site rules and the equipment used.

Experience in a similar role is desirable however not essential as we provide training, guidance and support every step of the way. If you are good at liaising with the public and can stay calm when needed, then this could be for you.

Induction and training are provided, including H&S and conflict resolution training. You will receive a uniform and the equipment required to do your job.

Shift are Monday - Friday. You will be allocated 7am - 3pm or 10am - 6pm on a rota basis.

This role is based in Kingston Hospital, KT2 7QB. You must be able to reliably get to site for the shift start times.

If you love working outside and excel at communicating with the public, then this active role could be for you. You will need to be helpful and empathetic.

Please note: we are unable to accept applications from under 18's due to Health and Safety requirements for this role.

• Ambitious: we aim for world class service
• Disruptive: we're here to change the industry
• Ethical: we do things for the right reasons
• Insightful: we use research to guide our decisions
• Collaborative: We're better when we work together
• Innovative: we help people see things differently

The salary is £27,040 per annum, based on 40 hours per week. There is also a bonus scheme linked to tickets issued.

We are offering a retention bonus of £500 across your first 6 months.

(£200 will be paid on completion of month 3, and a further £300 at month 6 on full completion of performance reviews, subject to satisfactory performance in line with the role requirements. Full T&Cs apply and will be given in writing once you start with the company.)

• Incremental holiday increases to recognise long service
• 2 volunteering days a year
• Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling
• EV Charging points at office locations
• Regular team/company socials
• Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
• We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management.
• We are a Mindful Employer and are committed to supporting your mental health at work.

We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.

The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier free recruitment process. We will provide reasonable adjustments and support to ensure neuro diverse applicants or those with a disability or long term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact