Solution Engineer
Department: Commercial
Employment Type: Full Time
Location: London
Reporting To: Rikki Schmidle
Description
As AI, MCPs, and new connectivity models reshape how legal teams work, the value of proprietary data has never been higher. Lexology PRO has grown consistently at 30% year on year, so we know that our customers value our insights. We also know that customers are looking for more dynamic ways to surface insight, quantify exposure to risk, and stay ahead of regulatory developments. To meet that demand, we are evolving how our data is delivered and embedded into customer workflows, and are hiring a Solution Engineer to bridge customer challenges with product capabilities and turn insight into actionable solutions.
Key Responsibilities
- Pre-Sales Support - Partner with account executives to understand customer requirements and align product capabilities to business objectives.
- Technical Demonstrations & Presentations - Design and deliver compelling, high level product demonstrations and technical presentations that clearly articulate value to prospective clients.
- Solution Design & Scoping - Define technical architectures, integration points, and project scope, ensuring proposed solutions are feasible, scalable, and aligned with customer needs.
- Proof of Concept (PoC) Delivery - Lead the technical execution of trials and PoCs to validate the solution in a real world customer context and support deal closure.
- Relationship Management - Act as a trusted technical advisor, addressing questions, risks, and objections throughout the sales process.
- Product Feedback Loop - Communicate customer requirements, objections, and market insights back to product and engineering teams to inform roadmap decisions.
Skills Knowledge and Expertise
- Technical Expertise - Strong understanding of software systems, SaaS platforms, and/or relevant IT infrastructure, including integrations and APIs.
- Communication Skills - Ability to translate complex technical concepts into clear, value led messaging for both technical and non technical stakeholders.
- Sales Acumen - Solid understanding of the B2B sales process, with the ability to support value based and consultative selling.
- Problem Solving Capability - Proven ability to analyse customer business challenges and map them to effective technical solutions.
- Tools and Technologies - Familiarity with:
- Software demonstration tools
- CRM platforms (e.g. Salesforce)
- API, MCP, and integration tools
- Basic programming or scripting languages (e.g. SQL, Python)
- Education and Experience - Typically a bachelor's degree in Computer Science, IT, or a related discipline, with prior experience in a technical, customer facing, or pre sales role.
Benefits
- Eye care - from start of employment
- Employee Assistance Programme - from start of employment
- A day off for your birthday - from start of employment
- Pension (4% employer contribution and 4% employee contribution) - after 3 months
- Life assurance - after 4 months
- Cycle to work scheme - after probation
- Season ticket loan - after probation
- £350 annual wellbeing allowance to contribute to gym memberships or fitness classes - after probation
- Puregym access - after probation
- Perks at work platform access - after probation
- Private healthcare - after 1 year of service
- Company socials - additional perks
- Access to Employee Affinity Networks - additional perks
- Mentoring scheme - additional perks
- Volunteering Day - additional perks
- Mortgage Advice - additional perks
- Work from anywhere (2 weeks) - additional perks
- Generous parental leave - additional perks
We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application page.
'We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.'