Service Delivery Manager Medicine

We have an exciting new opportunity for a Service Delivery Manager's to support our medicine management team. You will enjoy problem solving and want a role that presents you with fresh opportunities regularly. You will be organised and work in a methodical manner as you will need to provide responsive and effective management support to the specialist services across both acute sites.

Main duties of the job

The roles entail operational delivery, financial management, service development & improvement and the implementation and monitoring of national policies including RTT and DM01 targets and Key Performance Indicators/JAG requirements.

The post holders will have a degree of autonomy at the service level and will work on service development and service transformation, working closely with the General Manager, Service Manager and Clinical Leads.

This is expected to be a challenging role to meet the service demands, so experience within the specialist environments will be an advantage but it is not essential.

You should be able to demonstrate all the criteria outlined in the person specification but also demonstrate a desire to develop this role and deliver excellence and quality in all operational and strategic objectives for the specialty areas.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

Statement on the Use of AI

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Person Specification Qualifications

• NVQ level 4 qualification in relevant subject to the role or proven equivalent knowledge and experience/Degree level qualification
• Evidence of working in the NHS/other relevant organisation with leadership or management training or experience in healthcare
• Evidence of recent and continued professional development to post graduate diploma level or equivalent level of knowledge and experience
• Project management (PRINCE 2) qualification or equivalent relevant experience
• Recognised Leadership or Management qualification or equivalent relevant experience

Experience

• Experience of programme/business planning
• Experience of analysing and interpreting complex data
• Experience of supporting and managing service improvement programmes and processes
• Understanding of financial implications and consequences
• Managerial experience within area of responsibility
• Experience of working across service boundaries and maintaining credible relationships with colleagues
• Experience of successful project management
• Previous experience of Medicine Specialties

Skills / Knowledge / Abilities

• Understanding of specialist information systems and processes
• Competent computer skills, with ability to collate, analyse, record, monitor and present complex information in a professional manner
• Demonstrates good communication and interpersonal skills
• Able to deal with pressurised deadlines and potentially controversial and sensitive situations
• Ability to chair meetings
• Understanding of FOI and Subject Access request processes
• Knowledge of Health & Safety legislation
• Sound understanding of The JAG requirements for service delivery.

Other

• Ability to travel independently between sites in an efficient and timely manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Thoracic Service Manager - Specialist Medicine

£39,959 to £48,117 a year per annum, pro rata