Technical Assistant FTC, Fold Hill, Old Leake
Job Description:
We are looking for a Technical Assistant on a minimum 12 month FTC, to cover maternity leave. This role will support the Technical Manager and Technical Department in maintaining food safety, quality, legality, and customer compliance across the manufacturing operation. The Technical Assistant plays a key role in ensuring that technical systems, documentation, and customer requirements are effectively managed and maintained in line with retailer, legal, and certification standards.
About Fold Hill Pet
Fold Hill Pet is a Pet Food Manufacturing business whose founders have been farming the land near Boston in Lincolnshire for over 100 years. Based just 15 minutes from the centre of Boston, Fold Hill is one of the largest employers between Boston and Skegness. At Fold Hill Pet, we are more than just a company; we are a team driven by passion, expertise, and a dedication to sustainability. For generations, we have built a business that values quality and strong relationships.
Your Role as a Technical Assistant Area of Responsibility
- Food safety and quality systems
- Customer technical compliance (retailer-specific requirements)
- Technical documentation and specifications
- HACCP and traceability systems
- Packaging and artwork approval
- Customer complaints and KPI reporting
- Factory quality assurance support
- General technical administration
Key Responsibilities
- Maintain compliance with BRC v9 standards, HACCP procedures, and customer codes of practice.
- Support quality assurance activities, including audits, inspections, and documentation control.
- Assist in managing customer specifications, responding to queries, and ensuring product compliance.
- Analyse data and trends to identify areas for improvement in food safety and quality.
- Work collaboratively with production, technical, and customer service teams to resolve quality issues.
- Ensure accurate record keeping and effective communication of quality related matters.
What We're Looking For
- Passion: A drive to deliver high quality work with self motivation and pride in everything you do.
- Expertise: Strong analytical skills and attention to detail, with the ability to interpret data and maintain high standards.
- Teamwork: You thrive in a collaborative, shift based environment where communication and cooperation are key.
- Sustainability: You understand the importance of energy efficiency and are committed to supporting our sustainability goals.
Experience, Skills & Qualifications
- Essential: Confident IT skills (e.g., Microsoft Office) and ability to learn new systems.
- Essential: Strong attention to detail and a methodical approach to completing tasks and maintaining accurate records.
- Essential: Clear written and verbal communication skills, with confidence to liaise with production, technical and customer facing teams.
- Essential: Ability to review information, spot trends/issues, and prioritise tasks in a busy environment.
- Desirable: A food related degree or equivalent experience in food manufacturing, QA or compliance.
- Desirable: Food Hygiene Level 2 and/or HACCP Level 2 (or willingness to work towards these).
- Desirable: Awareness of BRC v9 standards and/or retailer/customer codes of practice.
- Desirable: Experience working with specifications, document control, or customer portals/systems (any industry).
- Desirable: Experience in animal/pet food manufacturing.
What We Offer
- Family First Culture: Join a close knit team where your input and contribution truly matter.
- £10 Million Investment: Be part of an exciting period of growth and modernisation.
- Professional Development: Ongoing training and development opportunities to enhance your skills and career.
- Sustainability Focus: Work for a business that is committed to reducing its environmental impact and promoting eco friendly practices.
Why Join Us?
This is an exciting time to be part of Fold Hill Pet. Our £10 million investment is paving the way for modernisation and development, creating new opportunities across the business. If you are looking for a role where you can make a real impact, in a company that truly cares about its people and the planet, this is the perfect opportunity.
Welcome Bonus: You will automatically receive £150 after successfully completing your probationary period, plus a further £150 3 months later.
Site wide bonus scheme based on the companies and individuals' performance.
Apply Now!
If you are passionate about making a difference and want to join Fold Hill Pet in their mission to ensure happy pets for happy pet parents, we would love to hear from you.
Job Types: Fixed Term, 12 months
Additional Pay
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On site parking
Schedule