Fold Hill Foods Ltd

Technical Assistant FTC, Fold Hill, Old Leake Job Description: We are looking for a Technical Assistant on a minimum 12 month FTC, to cover maternity leave. This role will support the Technical Manager and Technical Department in maintaining food safety, quality, legality, and customer compliance across the manufacturing operation. The Technical Assistant plays a key role in ensuring that technical systems, documentation, and customer requirements are effectively managed and maintained in line with retailer, legal, and certification standards. About Fold Hill Pet Fold Hill Pet is a Pet Food Manufacturing business whose founders have been farming the land near Boston in Lincolnshire for over 100 years. Based just 15 minutes from the centre of Boston, Fold Hill is one of the largest employers between Boston and Skegness. At Fold Hill Pet, we are more than just a company; we are a team driven by passion, expertise, and a dedication to sustainability. For generations, we have built a business that values quality and strong relationships. Your Role as a Technical Assistant Area of Responsibility Food safety and quality systems Customer technical compliance (retailer-specific requirements) Technical documentation and specifications HACCP and traceability systems Packaging and artwork approval Customer complaints and KPI reporting Factory quality assurance support General technical administration Key Responsibilities Maintain compliance with BRC v9 standards, HACCP procedures, and customer codes of practice. Support quality assurance activities, including audits, inspections, and documentation control. Assist in managing customer specifications, responding to queries, and ensuring product compliance. Analyse data and trends to identify areas for improvement in food safety and quality. Work collaboratively with production, technical, and customer service teams to resolve quality issues. Ensure accurate record keeping and effective communication of quality related matters. What We're Looking For Passion: A drive to deliver high quality work with self motivation and pride in everything you do. Expertise: Strong analytical skills and attention to detail, with the ability to interpret data and maintain high standards. Teamwork: You thrive in a collaborative, shift based environment where communication and cooperation are key. Sustainability: You understand the importance of energy efficiency and are committed to supporting our sustainability goals. Experience, Skills & Qualifications Essential: Confident IT skills (e.g., Microsoft Office) and ability to learn new systems. Essential: Strong attention to detail and a methodical approach to completing tasks and maintaining accurate records. Essential: Clear written and verbal communication skills, with confidence to liaise with production, technical and customer facing teams. Essential: Ability to review information, spot trends/issues, and prioritise tasks in a busy environment. Desirable: A food related degree or equivalent experience in food manufacturing, QA or compliance. Desirable: Food Hygiene Level 2 and/or HACCP Level 2 (or willingness to work towards these). Desirable: Awareness of BRC v9 standards and/or retailer/customer codes of practice. Desirable: Experience working with specifications, document control, or customer portals/systems (any industry). Desirable: Experience in animal/pet food manufacturing. What We Offer Family First Culture: Join a close knit team where your input and contribution truly matter. £10 Million Investment: Be part of an exciting period of growth and modernisation. Professional Development: Ongoing training and development opportunities to enhance your skills and career. Sustainability Focus: Work for a business that is committed to reducing its environmental impact and promoting eco friendly practices. Why Join Us? This is an exciting time to be part of Fold Hill Pet. Our £10 million investment is paving the way for modernisation and development, creating new opportunities across the business. If you are looking for a role where you can make a real impact, in a company that truly cares about its people and the planet, this is the perfect opportunity. Welcome Bonus: You will automatically receive £150 after successfully completing your probationary period, plus a further £150 3 months later. Site wide bonus scheme based on the companies and individuals' performance. Apply Now! If you are passionate about making a difference and want to join Fold Hill Pet in their mission to ensure happy pets for happy pet parents, we would love to hear from you. Job Types: Fixed Term, 12 months Additional Pay Company pension Cycle to work scheme Free parking Life insurance On site parking Schedule Monday to Friday

Fold Hill Foods Ltd is seeking a Technical Assistant for a minimum 12-month fixed-term contract in Old Leake, England. The role will support the Technical Manager in maintaining food safety, quality, and compliance across manufacturing operations. Candidates should have strong IT skills and attention to detail. This is an exciting opportunity with professional development and a family-first culture.

Employment Type Full Time, Permanent Application Start Date 19-05-2026 Application End Date 19-06-2026 Location Fold Hill, Old Leake State/County Lincolnshire PE22 9RJ Country Work Style On-site Manufacturing other marine MFG and services Category Information technology Position IT service/support Experience 1 year Description Are you looking to join a growing family-owned business with a commitment to sustainability and a focus on quality? We're investing over £10 million in our future, and we'd love you to be a part of it! Who We Are: Fold Hill Pet is a Pet Food Manufacturing business whose founders have been farming the land near Boston in Lincolnshire for over 100 years. Based just 20 minutes from the centre of Boston, Fold Hill is one of the largest employers between Boston and Skegness. At Fold Hill Pet, we're more than just a company; we're a team driven by passion, expertise, and a dedication to sustainability. For generations, we've built a business that values quality and strong relationships. Now, with a significant investment in innovation and growth, we're looking for motivated individuals to join us on this exciting journey. Your Role as an IT Technician Job Function: The IT Technician will occupy a key role at Fold Hill in maintaining & supporting the IT Infrastructure across the organisation whilst ensuring minimal disruption throughout. Areas of Responsibility: The IT Technician role is responsible for providing all areas of IT Support. Which includes, maintaining new & existing hardware, software & the network infrastructure. As a part of the role, you'll support the IT Manager in delivering projects, upholding security, reliability & compliance across the business. Job Responsibilities: Deliver 1 st & 2 nd Line IT Support to all users, ensuring tickets are created & actioned in a timely manner & escalating where appropriate. Maintain accurate records of IT assets & manage hardware lifecycle across the business. Ensuring systems & software are kept up to date (inc patches & anti-virus). To be able to identify re-occurring issues & requests, make recommendations & potential IT improvement projects to the IT Manager. Document IT knowledge for end user systems & applications to assist them in new knowledge or changes (Example: Microsoft 365 Applications). To deputise for the IT Manager when they are on Annual Leave/Absence. To help manage, cyber security, networking & firewall policies. To carry out other duties as required by the IT Manager. Required attributes: Level 3 BTEC in IT, Equivalent or Higher (Example: CompTIA A+ Certification). Previous IT Support/1 st Line Experience. Strong knowledge of Windows Servers, Operating Systems. Strong knowledge (DHCP, DNS, VLANS, Switching, VPNs). Experience working with Microsoft 365 Admin Portal. Experience with Active Directory & Entra (Hybrid environment). Experience with PowerShell & Command prompt (Scripts). Ability to work independently. Cyber Security Awareness. Willingness to learn & adapt. Previous 2 nd line support experience. Experience with Virtual Machines/Servers. Experience working with Ticketing Systems. Ability to prioritize. CompTIA Network+ Certification. What We're Looking For: Passion: You take pride in your work and are motivated to contribute to a company with strong values. Expertise: You have at least 1 year IT experience in a similar role. Teamwork: You thrive in a collaborative environment, where helping each other leads to success. Sustainability: You understand the importance of eco-friendly practices and share our commitment to making a positive environmental impact. What We Offer: Family Atmosphere: Be part of a close-knit team that supports and encourages one another. Opportunities for Growth: With our substantial investment, we are expanding and there's room for you to grow within the company. Training and Development: Whether you're experienced or just starting out, we'll provide all the training and support you need. Commitment to Sustainability: Join a business that is not only investing in growth but in a greener, more sustainable future. Why Join Us? This is an exciting time to be part of Fold Hill Pet. Our £10 million investment is paving the way for modernisation and development, creating new opportunities across the business. If you are looking for a role where you can make a real impact, in a company that truly cares about its people and the planet, this is the perfect opportunity. Welcome Bonus: You will automatically receive £150 after successfully completing your probationary period, plus a further £150 3 months later. Site wide bonus scheme based on the companies and individuals' performance. Benefits: Company pension Cycle to work scheme Employee discount Free parking Schedule: Monday - Friday, 8am - 5pm

Fold Hill Foods Ltd is seeking a motivated IT Technician to support and maintain IT infrastructures. The role requires 1st and 2nd line IT support, ensuring minimal disruption across the organization while upholding security and compliance. Located in Boston, Lincolnshire, Fold Hill Foods Ltd values sustainability and growth, offering a family-like atmosphere, opportunities for career advancement, and a competitive welcome bonus.