Hybrid IT Service Desk Analyst - Windows & M365 Support

A fintech challenger bank is looking for a Service Desk Analyst to deliver exceptional customer service and high-quality technical support. The role involves managing device configurations, user accounts, and troubleshooting issues across a hybrid multi-cloud environment. Applicants should have strong knowledge of Windows 11, M365, and IT service management tools. This is a hybrid role based in Basingstoke, with competitive salary and benefits including a performance bonus, pension, healthcare, and a supportive culture.