Locality Administrator

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

Locality Administrator

The closing date is 02 June 2026

Responsibilities

• Line management of two Clinic Administrators and 15 Clerical Officers; coordinate administration functions across Community localities and sites.
• Ensure maintenance issues within Community Localities are reported through the correct channels.
• Perform a broad range of clerical tasks, including IT skills such as spreadsheets, word processing, e mail, basic keyboard skills, and retrieval of information using Child Health systems; manage photocopying, session preparation, and processing.
• Use the patient data system (EMIS) to book patient appointments.
• Work as part of a team and carry out tasks set by the Business AdminCo ordinator or Senior Management; maintain knowledge of all services offered within Community Healthcare Localities.
• Contribute to the recruitment and selection process of administrative staff in accordance with Trust procedures.
• Manage staff appraisals, one to one meetings, sickness/absence, annual leave, and the coordination of staffing rotas.
• Provide support and guidance to staff and help new or less experienced colleagues adapt to the workplace, ensuring onboarding and training are of high quality.
• Apply knowledge of the Data Protection Act, Patient Confidentiality, Risk Management, and Health and Safety procedures.
• Ensure the smooth running of services in the Community Healthcare setting and maintain coverage during annual leave and sickness absences.
• Support facilities management services and security/maintenance of multi use clinic sites and centres.
• Liaise effectively with clinicians and other stakeholders to ensure the smooth running of services.
• Maintain high quality communication, cascade operational information, and ensure policies and procedures are followed by all A&C staff.
• Work independently, using initiative, and lead the team by example.
• Handle confidential information with strict confidentiality, as may be required.
• Work from any community base across Tameside & Glossop according to service needs and be flexible to support rotas; be a car driver with access to a vehicle.

Person Specification Experience

• Customer Service Skills
• Previous experience working with the general public
• Previous experience working in an office environment
• Line Management Experience

Education & Qualifications

• Keyboard & IT Skills
• GCSE English or Equivalent
• A Levels or equivalent
• Customer Care Qualification

Skills and Knowledge

• Effective communication and organisational skills
• Ability to prioritise work
• High degree of interpersonal skills
• Accuracy and attention to detail
• Ability to work as part of a team or independently
• Resilient working under pressure
• Courteous and professional attitude
• Knowledge of Patient Administration Systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Community Admin
Ashton Primary Care Centre, Old Street, Ashton U Lyne, OL6 7SR

Salary

£28,392 to £31,157 a year Pro rata per annum

Contract

Permanent

Working Pattern

Full time

Reference Number

245-ADM4COMAD-05-26

Job Locations

Community Admin
Ashton Primary Care Centre, Old Street, Ashton U Lyne, OL6 7SR

Benefits

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

Inclusive Recruitment

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Values & Behaviours

• Compassion
• Accountability
• Respect

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.