Business Analyst

Must have existing SC or be eligible for SC clearance

Start date: by 1st July

Where the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ

We are looking for a passionate Business Analyst to join us as we build the foundations of the practise and make it a part of the business as a whole. Since we need a traditional BA, we will put more emphasis on personal and professional skills than on technical skills. Below are examples of some deliverables expected as part of the role:

• Gather functional and non functional requirements using relevant methods both online and in person for use within an Agile setting
• Convert the requirements into user stories and logically incorporate into a backlog
• Influence, manage, and analyse a variety of stakeholders internally and externally
• Able to juggle multiple priorities and demands
• Help customers with process re engineering opportunities which improve the effectiveness of processes
• Serve as subject matter expert/champion of agreed customer requirements
• Create clear and effective documentation across multiple channels
• Use a hands on approach to ensuring timescales are met
• Challenge stakeholders to ensure true value is achieved, whether on customer requirements or the solution
• Understand and learn capabilities (and limitations) of Dynamics 365 CE out of the box

• Demonstrate strong communication skills with all stakeholders
• Maintain and cultivate relationships with all stakeholders
• Skilfully influence decisions
• Political awareness
• Analytical thinker with attention to detail
• Demonstrate emotional intelligence when navigating difficult challenges
• Self starter, able to progress without direction (although support will always be there if needed)
• Team player

• Understands IT Project delivery and it's lifecycle
• Can demonstrate a varied range of requirement elicitation techniques
• A solid understanding of Product Ownership
• Understands the process of requirements engineering
• Able to create, refine and progress a user story backlog
• Proficient process and data modelling skills using industry standard notations
• Understands the concept of change management

• Real Flexibility - we're a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office.
• Awesome Environment - all of our employee's will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on - the company was started specifically to find a way for people to take more enjoyment from their work.
• Interesting Work - these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not for profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market.
• Great Benefits - all the usual suspects and then some. Some highlights include our choose your own tech approach to end user devices, well stocked cupboards with tasty goodies (we're a food first company too), excellent professional development support including frequent in house training for tech, you can't get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation.
• Recognition & Growth - Recognised as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth.

• United Kingdom

• Full Time

• 31st July 2026