Endpoint Management Specialist

We're looking for an experienced Endpoint Management Specialist to join our End User Services team and play a key role in supporting and evolving a large-scale, enterprise Windows device estate.Job title:Endpoint Management SpecialistJob Description:What We're Looking ForProven experience in a similar endpoint management or EUC role, ideally within a large, complex enterprise environmentStrong hands-on experience with Altiris, Intune, and/or SCCM (Altiris experience is highly desirable)Solid understanding of Windows endpoint environments and device lifecycle managementStrong technical troubleshooting and root-cause analysis skillsA good working knowledge of TCP/IP networking, including VLANs, proxies, firewalls, and subnetsExperience working on organised project activity alongside BAU supportClear and confident written and verbal communication skillsComfortable working collaboratively across technical and service teamsYou'll be responsible for the support, maintenance, and continuous improvement of endpoint management platforms that manage circa 100,000 end-user devices, ensuring stability, security, and compliance across the environment. This is a hands-on technical role, ideal for someone who can hit the ground running and enjoys working across modern and legacy endpoint technologies.What You'll Be DoingSupporting and maintaining enterprise endpoint management platforms, including Symantec CMS (Altiris), Microsoft Intune, and Microsoft Configuration Manager (SCCM)Owning the Windows device lifecycle, from build and configuration through to patching, upgrades, and retirementActing as a technical escalation point, following structured fault resolution and incident processesDelivering software deployment, endpoint security controls, vulnerability remediation, and patch complianceSupporting project and change delivery, including platform upgrades and service improvementsIdentifying opportunities to standardise, optimise, and automate endpoint management processesProducing and maintaining technical documentation, runbooks, and knowledge articlesCreating and executing system test plans to support change and release activityCollaborating closely with wider service teams and Lines of Service to ensure client and operational requirements are metJoin Capita - Where Innovation Meets OpportunityCapita is a dynamic leader in consulting and digital services, helping some of the UK's most recognised organisations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors - government, healthcare, education, and finance - offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website 's in it for you?23 days' holiday (rising to 27) with the opportunity to buy extra leavecompany matched pension, life assurance, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty morevolunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the officeaccess to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformopportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your careerUnlock Your Potential with CapitaAt Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career.Join us and discover a career with purpose. first, always Fearless innovation Achieve together Everyone is valuedWhat we hope you'll do next:Choose 'Apply now' to fill out our short application, so that we can find out more about you.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.Location:Home-Based - GBR,United KingdomTime Type:Full timeContract Type:Permanent