Capita

Capita in London is seeking a Lead MuleSoft Developer to oversee the delivery of APIs and integrations on the MuleSoft Anypoint Platform. The ideal candidate will have extensive MuleSoft development experience and must be eligible for SC clearance. Your role will involve designing and maintaining APIs, mentoring developers, and ensuring adherence to Capita's standards. The position offers home-based working with competitive benefits including 23 days holiday and a strong commitment to employee development.

Senior Major Incident Manager - Belfast (Permanent) As part of our investment in technology operations, we're establishing the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. We're looking for a highly experienced Senior Major Incident Manager to lead a team responsible for maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point for complex or time critical major incidents, support team members during high severity events, and ensure service delivery meets expectations. Successful candidates must be eligible for SC clearance. Values Customer First, Always Fearless Innovation Achieve Together Everyone is Valued Responsibilities Lead and support the Major Incident Management team. Ensure all incidents progress through to resolution within SLAs. Manage escalations when required. Deliver executive summaries during P1 incidents. Produce weekly and monthly MI reporting. Update and maintain process documentation. Drive continuous improvement across the MIM function. Provide leadership, mentoring, and coaching. Collaborate with cross functional teams. Escalate issues to the Head of Major Incident Management. Manage team performance and reporting quality. Identify future skills requirements. Expand knowledge across Capita services. Qualifications & Experience Significant experience managing major incidents in complex environments. Competent in delivering executive summaries during P1 incidents. Strong background in ITIL aligned Incident Management. Experience supporting both public sector and private sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. Strong documentation and communication skills. Ability to stay calm and make decisions under pressure. Strong leadership and people management. Excellent stakeholder engagement. Analytical problem solving skills. Continuous improvement mindset. How This Role Demonstrates Capita's Values Customer First, Always - Ensuring timely resolution of incidents within SLA, providing clear executive summaries during P1s, improving processes impacting customer outcomes. Fearless Innovation - Driving continuous improvement, enhancing process documentation. Achieve Together - Leading, mentoring, and coaching the team, collaborating with other business teams, supporting colleagues during high pressure incidents. Everyone is Valued - Managing performance with fairness and transparency, supporting knowledge sharing and development, creating a supportive environment during critical incidents. Benefits Office based Belfast Competitive Salary - on call allowance 23 days' holiday, rising to 27 (pro rata) - plus the option to buy more after qualifying period Paid volunteering day with a charity of your choice Generous family leave policies - including 15 weeks' fully paid maternity, adoption, and shared parental leave Cycle2Work scheme, pension, life assurance, and more Equal Opportunity We are an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email . Location & Contract Belfast, United Kingdom Full time Permanent

Capita is seeking a MuleSoft Architect to lead API-led integration design for government and private clients in London. You will govern solution design, produce architecture artefacts, and mentor delivery teams to ensure secure, scalable integrations. As part of Capita's C4EE, you will work with security, product and client architecture functions, shaping patterns and playbooks for reusable assets and governance across complex programmes.

Purpose of the role:Capita's MuleSoft Centre for Enablement & Excellence (C4EE) is expanding its architectural capability to support large-scale integration and API transformation programmes for major UK Government and private-sector clients. As a MuleSoft Architect, you will translate business needs into scalable API-led architectures, ensuring technical excellence, security, and alignment to Capita's enterprise design principles.Role SummaryThe MuleSoft Architect defines integration architecture, governs solution design, and supports delivery teams throughout the project lifecycle. You will produce designs, patterns, and documentation to ensure all APIs and integrations follow best practice, while working closely with engineers, product teams, and client architecture functions.Job title:MuleSoft ArchitectJob Description: CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE What you'll be doing:Lead the architecture and design of API-led solutions across System, Process, and Experience layers.Produce HLDs, LLDs, sequence diagrams, API specifications, and integration design artefacts.Define reusable API patterns, standards, and frameworks aligned to C4EE governance.Conduct architectural reviews and ensure traceability from business requirements to technical implementation.Support complex design topics: data modelling, security policies, caching, resilience, event-driven architecture, and RTF networking.Collaborate with security teams to ensure policy enforcement, encryption, identity, and SC-compliant design.Oversee NFRs including performance, scaling, high availability, disaster recovery, and observability.Guide developers and DevOps engineers through build, test, deployment, and operational handover.Ensure alignment with enterprise platforms including Salesforce, SAP, ServiceNow, AWS/Azure, and data platforms.Support effort estimation, planning, stakeholder engagement, and technical risk management.Contribute to the evolution of C4EE playbooks, templates, governance artefacts, and reusable assets.Key DeliverablesHigh-level and low-level design documentsAPI specifications and sequence diagramsArchitecture Decision Records (ADRs)Reusable patterns, templates, and standardsArchitecture review outputs and recommendationsWhat we're looking for:Essential:Minimum 4 years Mulesoft experienceMuleSoft Certified Integration Architect (MCA) (preferred)MuleSoft Certified Platform Architect (MCPA) (preferred)Strong experience with Anypoint Platform, Runtime Fabric and/or CloudHub v2.0, and hybrid integrationStrong understanding of API governance, IAM, OAuth, TLS, token management, and policy enforcementArchitecture experience spanning Salesforce, SAP, ServiceNow, AWS/Azure, and data platformsExperience delivering in highly governed environments (e.g., Government, Financial Services, Defence)Soft SkillsArchitectural Leadership: sets direction, governs design, and influences deliverySystems Thinking: balances functional needs with NFRs, security, and operabilityCommunication: explains complex designs clearly to varied audiencesQuality & Security Focus: builds secure-by-design, resilient architecturesCollaboration: works effectively with client and internal architecture communitiesLeads and mentors project stakeholders in terms of technology.Proven Solution Architecture experience.Must have strong commercial awareness, and an understanding of how businesses work financially,Possesses a broad knowledge of solution areas such as transformation and migration, security, business analysis, applications, integration and infrastructure, service management, including trends in the current marketplace and understands how these interact to arrive at a solution.Expert in using architectural principles and frameworks.Experience of designing & implementing solutions as part of multi-stream change programmes.Working in large change programmes in a leadership role involving key integration of some of the leading technology supplier and their products.How this aligns to Capita's values:Customer First, Always API led architectures and design artefacts are created to deliver secure, scalable, and reliable integrations that meet business needs and drive measurable value.Fearless Innovation Modern integration patterns, MuleSoft capabilities, and reusable frameworks are advanced to continuously improve API quality, governance, and delivery efficiency.Achieve Together Architecture, security, development, DevOps, and platform teams work in partnership to align designs, resolve technical challenges, and ensure seamless end to end delivery.Everyone is Valued Knowledge sharing, architectural guidance, and contributions to C4EE playbooks and reusable assets strengthen team capability and support successful delivery across the organisation.Customer first, always Fearless innovation Achieve together Everyone is valuedJoin Capita - Where Innovation Meets OpportunityCapita is a dynamic leader in consulting and digital services, helping some of the UK's most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors-government, healthcare, education, and finance-offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website 's in it for you?A competitive basic salary23 days' holiday (rising to 27) with the opportunity to buy extra leaveThe opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choiceCompany matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty moreVoluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platformWhat we hope you'll do next:Choose 'Apply now' to fill out our short application, so that we can find out more about you.We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.Location:London,United KingdomTime Type:Full timeContract Type:Permanent

Capita Learning is seeking a Learning Solutions Architect to design end-to-end learning solutions across bids and complex opportunities. You will translate client needs into practical designs, working with sales, account management, and delivery teams to ensure commercial viability and delivery readiness. The role involves UK travel for client meetings, home-based with flexibility, and close collaboration with internal specialists to shape outcomes that drive client value and business growth.

A leading consulting and digital services firm in the UK is seeking a Senior Software Engineer to take charge of technical projects within the Microsoft Dynamics environment. Responsibilities encompass configuring applications, facilitating team collaboration, and providing mentorship to junior developers. Ideal candidates will possess PL-400 certification and strong interpersonal skills to ensure effective communication with clients and stakeholders. This remote position offers a comprehensive benefits package, including holidays, pension, and opportunities for continuous learning.

Purpose of the role: Lead developers are experts on the practical and technical aspects required for a project's completion, but they typically handle the management or business side of technology projects. They are technology professional who guides development teams. They lead the development team with all software development tasks especially on giving technical guidance. They will be expected to work well in a team environment with no supervision. Job title: Senior Software Engineer Job Description: CANDIDATES MUST BE ELIGIBLE FOR SC CLEARANCE What you'll be doing: Building and configuring applications in a Microsoft Dynamics / Power Platform stack Documenting and refactoring complex programs/scripts. Ensuring team adherence to project quality standards Applying agreed standards and tools to achieve well-engineered outcomes. Communicating client specifications to development teams Assisting with application troubleshooting and debugging Participating in reviews of own work and leading reviews of colleagues' work. Keeping projects on schedule to meet deadlines Collaborating with technical teams to develop and agree system integration plans and report on progress. Defining complex/new integration builds. Ensuring that integration test environments are correctly configured. Designing, performing and reporting results of tests of the integration build. Educating junior developers on best practices Taking part in various business activities like client communications What we're looking for: Essential: Certified as PL-400 Power Platform Developer Microsoft Dynamics 365 / Power Platform stack Azure exposure (expected as part of Power Platform work) Strong documentation and handover experience Soft Skills: Demonstrate all Capita Values. Management skills - both from a person management perspective and from the overall control of the process. Ability to handle meetings - organising , chairing and documenting meetings and ensuring actions are followed up on. Communication skills with an ability to communicate at all levels within the organisation as well as externally. Business awareness , specific knowledge of the organisations business area , drivers ,structures and priorities. Ability to mentor and coach team members. Ability to organise , prioritise and monitor own workload and that of the team. Complete all mandatory role-based training, infosec trainings and computer-based trainings as applicable Continuous Learning by keeping up-to-date and acquiring relevant skills/certifications How this aligns to our Capita's values: Customer First, Always: This role delivers high quality technical solutions that directly meet client needs and ensure reliable, timely outcomes. Fearless Innovation: This role embraces modern technologies and continuous improvement to enhance systems responsibly and securely. Achieve Together: This role collaborates across teams and stakeholders to ensure shared success in delivering integrated, well engineered solutions. Everyone is Valued: This role supports an inclusive culture by mentoring colleagues, sharing knowledge, and fostering respectful, constructive teamwork. Customer first, always Fearless innovation Achieve together Everyone is valued Join Capita - Where Innovation Meets Opportunity Capita is a dynamic leader in consulting and digital services, helping some of the UK's most recognized organizations transform and thrive. We use cutting-edge technology and fearless innovation to create smarter, more efficient solutions that make a real difference. Our work spans diverse sectors-government, healthcare, education, and finance-offering you the chance to contribute to projects that impact millions of lives. At Capita, you'll be part of a collaborative, forward-thinking team that values creativity, growth, and inclusion.We're committed to your development and success, providing opportunities to learn, progress, and shape better outcomes for customers and communities. If you're ready to make an impact and grow your career, Capita is the place for you. Check out our website A competitive basic salary 23 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you.We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Part-time Administrator (Mobile Devices) Part time role, 17.5 hours a week, located in Dartmouth, United Kingdom. The role is fixed term until March 2027. Project Selborne Project Selborne is a Transformational Training programme with a strategic goal of modernising Royal Navy training to deliver "better trained sailors to the front line faster". Students will receive a personal electronic device at the start of their course to aid their training. This role will be responsible for facilitating the distribution and administration of the devices. Key Responsibilities Distribute Personal Electronic Devices and accessories to students on specified courses. Maintain student allocation logs for issued devices. Ensure student profiles are set up on the mobile device management system (JAMF). Set up and maintain course profiles on the mobile device system. Process and maintain new app requests. Ensure electronic and physical cleaning of devices upon return. Handle password resets and raise issues to second line support. Package and return failed devices to supplier for repair. Essential Qualifications Proficiency in using IT (hardware/software) within the workplace. Excellent organisational skills. Ability to obtain UK Security Clearance at SC level. Benefits Salary of £11,739 (based on £25,155 full time pro rata). Flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks. On site gym, secure parking, catering facilities and shop access. Equal Opportunities Capita is committed to an inclusive, barrier free recruitment process. We are a Disability Confidence employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact or call . Recruitment Contact For general queries, email .

Capita is seeking a Part-time Administrator for a fixed term role until March 2027, located in Dartmouth, United Kingdom. The position involves distributing personal electronic devices to students and maintaining accurate allocation logs. The ideal candidate will have proficiency in IT and excellent organizational skills, along with the ability to obtain UK Security Clearance at SC level. The role offers a salary of £11,739 pro rata and flexible benefits.

Capita is seeking an Administrator (Mobile Devices) in Fareham, UK to enhance Royal Navy training through effective management of Personal Electronic Devices. The role includes distributing devices, maintaining logs, and providing technical support. Successful candidates must demonstrate strong IT proficiency and administrative skills. Benefits include flexible employee options, onsite amenities, and a commitment to equal opportunities within the workplace.

Job Title Administrator (Mobile Devices) Location Fareham, United Kingdom Contract Details Full time, Fixed Term until March 2027 Salary £25,155 per annum Role Summary Help get better trained personnel to the front line faster as part of Project Selborne, a transformational training programme modernising Royal Navy training. Responsibilities Distribute Personal Electronic Devices and accessories to students on specified courses. Maintain student allocation logs for issued devices. Set up and maintain student profiles on the mobile device management system (JAMF). Configure and maintain course profiles on the mobile device system. Process and maintain new app requests. Ensure electronic and physical cleaning of devices upon return from students. Perform password resets and raise issues to second line support. Package and return any failed devices to the supplier for repair. Essential Skills and Experience Proficiency in using IT hardware and software within the workplace. Strong administrative abilities. Excellent organisational skills. Eligibility Must be eligible for UK Security Clearance at SC level. Benefits Flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks. Onsite gym, secure parking, catering facilities and shops. Equal Opportunities Capita is committed to an inclusive, barrier free recruitment process. We're a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact or call . For more on equal opportunities and available adjustments, visit the Capita Careers website.

Trainee DSA Needs Assessor (Welsh Speaking)Aplikujremote type: Hybrydowylocations: Home-Based - GBRtime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajtime left to apply: Data zakończenia: 7 lipca 2026 (można jeszcze aplikować przez więcej niż 30 dni)job requisition id: Join Capita as a Trainee DSA Needs Assessor and be part of our team providing Disabled Students' Allowance (DSA) services. We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually. Job title: Trainee DSA Needs Assessor (Welsh Speaking) Job Description: Trainee Needs Assessor £27,500 per annum Welsh Speaking Join Capita as a Trainee DSA Needs Assessor and be part of our team providing Disabled Students' Allowance (DSA) services. We work with the Student Loans Company (SLC) to offer a seamless digital experience for students in East England, the Midlands, London and Wales. Our services include needs assessments, sourcing equipment, training, and ongoing support for around 30,000 university students annually. Capita has been a trusted provider of DSA needs assessments since 2005, supporting over 75,000 students through our Contact Associates brand. In this hybrid role, you'll prepare for and conduct DSA needs assessment meetings, complete reports, and travel as needed to meet clients. What you'll be doing: Completing training to become qualified to work with students with a variety of disabilities Holding a structured meeting with an individual to identify appropriate study and support strategies to facilitate participation in their study activities including, and where appropriate, Non-Medical Helper (NMH) and travel support. Evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual. Produce formal written needs assessment reports in an appropriate format and in accordance with relevant guidance and Key Performance Indicators (KPIs) Respond to post-assessment queries received from the customer or relevant Funding Body within the required timeframe. Conduct a review of a customer's needs when requested. What we are looking for: Exemplary communication skills. Excellent report writing abilities and attention to detail. Some experience of working in an education or training setting ideally with some experience of working with disabled students Awareness of the DSA funding guidance. Adept at working to strict KPIs and producing work of excellent quality. While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues to do their best for our customers, with an appreciation that individual performance is critical to the success of the team, reliable and dependable with sound organisational skills. About Government Services For more than 30 years Capita has been working across the public and private sectors, solving the complex challenges of our clients, increasing productivity, enhancing their use of technology and data, improving customer and public services and adding value to the UK and local economies.Capita is committed to the local government sector and is the market leader in the delivery of Planning Resilience Services to Local Authority clients. We have worked with over 100 Local Authority clients nationwide, and have an outstanding track record of providing Development Management & Planning Policy and Consultancy services. What's in it for you? A competitive basic salary of £27, days' holiday (rising to 27) with the opportunity to buy extra leave. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice. Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more. Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. Customer first, always Fearless innovation Achieve together Everyone is valued What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: Home-Based - GBR,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.

Capita is looking for Account Managers for their Talent Pool, focusing on building strong client relationships and driving account growth. This position offers a competitive salary with bonus potential, flexible home-based working, and the opportunity to work on projects supporting public services in the UK. The ideal candidates should possess strong relationship management skills, commercial awareness, and proven sales experience, although public sector experience is not essential.