Head of Business Intelligence

  • Hays Specialist Recruitment
  • 20/05/2026
Full time Information Technology Telecommunications

Job Description

Head of Business Intelligence & Product

Coventry + Hybrid working

Up to £70,000 + Benefits

Your new role

The Head of Business Intelligence and New Product is responsible for delivering high-quality business insight, data-led decision support, and new product development expertise. The role provides the Senior Management Team with timely, accurate, and actionable data and insights to inform strategic decisions and drive sustainable growth. The role leads a small specialist team and champions the use of modern data tools, analytics, and technologies across the business.

The role has autonomy to define BI priorities, recommend strategic actions, and shape the product innovation roadmap within agreed budgets. The successful candidate will be responsible for evaluating and making strategic recommendations to the wider business stakeholders.

Responsibilities

Design and deliver a comprehensive BI and reporting framework

Provide strategic insight and recommendations to the SMT

Lead the identification, development, and launch of new products

Own and prioritise the analytics and product roadmap

Ensure data governance, integrity, and compliance

Lead and manage a modest team of BI and Product Managers

Collaborate closely with Marketing, Sales, Finance, IT, and Operations in particular however managing relationships across all business areas is key.

Implement modern BI tools, dashboards, and analytics methodologies

Translate complex data into clear business insight

Monitor market trends, customer behaviour, and competitor activity

Responsible for ensuring data security, GDPR compliance, and adherence to internal governance and risk management policies.

Experience needed

5 years' experience within business intelligence, analytics, data-led strategy, and/or product management in a commercial environment

Data analytics, BI tools (eg Power BI), SQL or similar, strong commercial acumen, stakeholder management.

Strong Project Management skills to deliver new and innovative products to the business.

Strategic thinking, strong communication skills, leadership capability, innovation mindset

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