As part of the IT team, you'll support the development, stability, and continuous improvement of Fenwick's cloud platforms and integrations. Reporting to the DevOps & Infrastructure Manager, you'll play a key role in building and supporting CI/CD pipelines, automating processes, and maintaining reliable, secure services across the business. Working primarily with Microsoft Azure and MuleSoft technologies, you'll help ensure our platforms remain scalable, resilient, and fit for the future.
You'll work closely with internal teams including Business Applications, Security, Service Desk, and Retail Operations, alongside external support partners, to troubleshoot issues and support technical delivery. The role involves developing and supporting integrations between internal and third party systems using APIs, webhooks, and middleware technologies, while also improving monitoring, alerting, and operational visibility through tools such as Azure DevOps, Datadog, Zabbix, Power Platform, and PagerDuty. You'll contribute to automation and infrastructure improvements, support secure engineering practices, and help maintain high levels of service availability across the IT estate.
We're looking for someone with experience in a DevOps, infrastructure, or cloud engineering environment, with a strong understanding of CI/CD, monitoring, automation, and operational support. You'll bring excellent troubleshooting and problem solving skills, the ability to manage competing priorities, and confidence communicating with both technical and non technical stakeholders. Experience with Azure services, MuleSoft, APIs, and integration technologies is highly desirable, alongside a proactive and collaborative approach to continuous improvement.
What we are looking for in a candidateFenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our 'Quiet No More' campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!