Director- AI. HR Transformation
You'll join a growing team of specialists working with clients to:
- Lead development of a new AI.HR Point of View which is relevant, scalable and drives opportunities with our clients
- Bring leading insights from the external market and thought provoking ideas to our clients as the world of work changes
- Reimagine HR operating and service delivery models, embedding GBS, automation, and AI
- Shape AI and people technology strategies, simplifying landscapes and enabling human centred experiences
- Drive HR GBS transformation - from strategy and design to implementation - optimising efficiency, scalability, and impact
- Guide clients to become AI ready across data, process, governance, and people skills
- Build trusted relationships with senior stakeholders, influencing C suite agendas
Key Responsibilities
- Be innovative in AI.HR operating model redesign - bring different and new approaches and ideas
- Be passionate about using technology to create more human, inclusive experiences
- Be a people leader, supporting junior team members through client delivery to support their development
- Be platform agnostic but have functional knowledge of leading platforms such as SAP SuccessFactors, Workday, ServiceNow, Moveworks, Eightfold
- Be a strong communicator with the ability to influence senior stakeholders
- Be curious, innovative and driven by a desire to help our clients achieve their goals
- Be professional, quickly establishing personal credibility and demonstrating expertise
- Be commercially savvy - understanding client buying patterns, preferences and how to shape commercial offerings
- Take a practical approach to solving issues and gaining client agreement
- Analyse complex problems and deliver insightful, practical and sustainable solutions
Qualifications
- Experience in leading and shaping an AI.HR Point of View - articulate trends, forces and resultant strategies for HR functions credibly
- Ability to bring provocation and thinking on the future role of HR in the AI Workforce - translate this into new HR operating models of the future
- Business development and sales experience, including meeting/exceeding financial performance targets; proven track record in pursuing and leading delivery of £1m+ HR transformations; build a pipeline of work and hold an active book of business
- Commercial awareness - knowledge of consulting commercials, sales cycles, key metrics and pricing levers to shape commercially differentiated offerings
- Proven ability to lead both sales and delivery concurrently across multiple clients/accounts
- Think broadly across the business - build connections in People, Business and Technology Consulting to identify sales opportunities and bring connected solutions to clients
- Experience in developing multi year / million financial business cases and investment roadmaps for new HR capabilities and technology
- Depth of sector relevant experience - knowledge of sector trends and specific challenges for HR strategies within that sector
- Experience of leading multiple HR Transformation workstreams to support organisations in developing future HR operating models, including embedding AI
- Depth of experience in 1 2 specific HR capability areas (e.g. future GBS, future of Partnering) - act as Subject Matter Resource for client conversations
- Leadership of teams to deliver complex inter dependent deliverables - C suite level presentations, workshop documentation and facilitation
- Experience of leading HR and HR Service Delivery Transformation - increase and innovate capabilities of HR and GBS functions
- GBS experience end to end - from strategy and design to implementation
- Articulate the impact of AI on the HR operating model and service delivery; applying structured methodology to assess feasibility, business value and ROI
- Design and deliver people technology strategies, particularly involving AI and automation - articulate the new HR technology stack needed for the future AI.HR operating model
- Work with cross functional teams (HR, IT, data, legal & compliance) to develop future ready architectures and data models
- Strong client relationship management, stakeholder engagement and team leadership