Project Manager - Strategic Remote Access

Vacancy job title: Project Manager - Strategic Remote Access
Start Date: ASAP
Contract: 3 months (possibility of extension)
Location: London (Hybrid)

Job description:
We are seeking a highly skilled and delivery focused Remote Access Project Manager to lead end to end implementation and optimisation of remote access technologies across a complex, multi domain enterprise environment. This role will oversee projects involving Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT ecosystems, and remote access enablement within FMCG / retail environments, including large scale supermarket operations.
The successful candidate will be responsible for driving the delivery of secure, scalable, and high performing remote access solutions, ensuring alignment with business needs, technology standards, and operational requirements. This role requires exceptional stakeholder management, strong governance discipline, and the ability to coordinate cross functional engineering, security, and operational teams.

Key Responsibilities
Lead the end to end delivery of remote access programmes, including Azure Virtual Desktop deployments, Zscaler integrations, and secure connectivity solutions across corporate and store environments.
Define project scope, milestones, and delivery plans, ensuring alignment with enterprise architecture, security policies, and operational constraints.
Coordinate with engineering, security, OT, and network teams to ensure seamless integration of AVD, Zscaler, and IoT/OT connectivity requirements.
Oversee readiness assessments for remote access across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms.
Manage stakeholder expectations across technology, operations, retail leadership, and third party vendors, ensuring clear communication and timely decision making.
Ensure remote access solutions meet performance, security, and compliance requirements, including identity, device posture, and network segmentation.
Develop and maintain project documentation, including RAID logs, delivery plans, architecture alignment packs, and governance artefacts.
Monitor project risks and dependencies, proactively identifying mitigation strategies and ensuring escalation paths are followed.
Support change management and adoption activities, ensuring store colleagues, corporate users, and operational teams are prepared for new remote access capabilities.
Collaborate with service management teams to ensure operational readiness, handover documentation, and support models are fully defined.
Drive continuous improvement across remote access processes, tooling, and user experience.

Essential Skills and Experience
Proven experience as a Project Manager delivering complex infrastructure or remote access programmes in large enterprises.
Deep expertise in Azure Virtual Desktop, including architecture, deployment, scaling, and operational considerations.
Strong knowledge of Zscaler technologies, including ZIA, ZPA, and secure remote access patterns.
Experience working with Operational Technology (OT) environments and understanding of the unique security and connectivity challenges they present.
Understanding of IoT ecosystems, device onboarding, and secure connectivity patterns.
FMCG or retail experience, ideally within supermarket or high volume store environments.
Strong stakeholder management skills, with the ability to influence senior leaders, technical teams, and operational stakeholders.
Prince2, PMP, or equivalent project management accreditation.
Excellent communication skills, with the ability to translate technical concepts for non technical audiences.
Demonstrated ability to manage multiple workstreams, dependencies, and cross functional delivery teams.
Strong understanding of identity, access, and security principles relevant to remote access and cloud based environments.

Desirable Skills
Experience delivering remote access solutions across multi domain Active Directory or hybrid identity environments.
Familiarity with Entra ID, conditional access, and device compliance frameworks.
Knowledge of network segmentation, zero trust principles, and secure access architecture.
Experience working with store technology platforms, POS systems, handheld devices, or IoT sensors.
Understanding of data governance, compliance, and audit requirements in regulated or retail environments.
Exposure to automation, scripting, or API driven configuration for remote access platforms.
Experience working with third party managed service providers in large scale technology programmes.

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