Scrum Master

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

We're seeking a proactive and passionate Scrum Master to play a key role in driving organisational agility. Joining a growing community of Scrum Masters, you'll help shape the future of how we deliver value, collaborate effectively and continuously improve across AXA. Your work will directly influence how teams adapt to working within a modern product environment, establishing strong agile foundations, enhancing delivery practices and helping product squads operate with clarity, purpose, and momentum.

• Build and develop a new Scrum team, establishing Agile frameworks while working within a predominantly waterfall environment.
• Support and coach an existing team in adopting agile practices, gradually enhancing their ways of working.
• Facilitate sprint planning, daily stand-ups, reviews and retrospectives and ensure consistent delivery of value by achieving sprint goals and contributing to the product roadmap.
• Remove impediments that hinder team progress, escalating issues where necessary.
• Build trust and influence team members and stakeholders to embrace agile ways of working.
• Monitor and review sprint metrics, velocity, and impediment logs to identify improvement opportunities.
• Provide coaching to help the team embody an Agile mindset and showcase their work and performance.
• Collaborate with Product Owners and stakeholders to manage backlogs and align delivery priorities whilst promoting transparency, collaboration, and high morale within squads to foster a positive Agile culture.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.

• Proven experience as a Scrum Master, particularly in establishing and scaling new Agile teams within a hybrid waterfall environment.
• Demonstrable success in guiding teams through cultural and process change from traditional to Agile practices.
• Ability to operate effectively in a transitioning environment, maintaining progress in waterfall contexts while embedding agility.
• Strong grasp of software delivery, Azure DevOps, testing, and technical concepts, with the ability to facilitate alignment between business goals and technical execution.
• Facilitation skills and experience in leading Agile ceremonies.
• Coaching and mentoring skills, with a focus on building trust and influencing change.
• Deep understanding of Agile principles and frameworks, especially Scrum.
• Experience in identifying and removing obstacles, resolving conflicts, and fostering continuous improvement.
• Effective communication skills, capable of engaging stakeholders at all levels and promoting collaboration.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to .

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.