About the role
We are seeking a Systems & Infrastructure Associate to join our London based team. This role is designed for a high aptitude recent graduate or early career hire (1-3 years' experience) who wants to compound their capability quickly through real ownership, clear direction, and strong coaching.
Not just ticket closing - this role combines operational ownership with continuous improvement. You will be exposed early to how infrastructure, systems, risk, and process design enable a high performing global investment management organisation, and you will be expected to engage with that exposure thoughtfully. The Managed Service Provider (MSP) handles most hands on maintenance; you own the outcome, the standards, and the follow through.
You'll have a genuine seat at the table. When an affiliate or senior stakeholder has a problem - capability gaps, reliability issues, operational friction - you'll help shape the solution and then make it real, not just talk about it.
Systems Evolution & Improvement
- Report directly to the Head of Technology and work with stakeholders at all levels to understand how work gets done
- Design and implement cleaner, simpler, more scalable technology solutions
- Translate business intent into practical solutions - new capability, better reliability, or a cleaner operating model
- Take ambiguous asks and turn them into a scoped plan: options, risks, cost/benefit, and a clear recommendation
- Drive delivery across vendors and stakeholders, then turn the outcome into a durable standard the business can build on
- Learn to think in systems: understanding second order effects, incentives, and failure modes
Operational Ownership
- Take responsibility for regional BAU lifecycles including onboarding, access management, procurement, and control hygiene
- Execute with precision in an environment where regulatory, security, and operational standards matter
- Build a reputation for things being done once: diagnose first, act decisively, and follow through to completion
Technical Coordination & Response
- Act as a capable, calm interface between the business, investment affiliates, and our MSP
- Ensure critical systems remain available, resilient, and well governed
- Develop judgement about when to escalate, when to simplify, and when to manage
About You Early Career, High Potential
- You may have 1 to 3 years of experience and relevant tertiary qualifications in Computer Science or similar; your demonstrated potential matters more than tenure
- You are capable of working autonomously, and are looking for a high level of accountability, steep learning, not comfort or micromanagement
Intellectually Curious & Adaptable
- You enjoy solving problems for the satisfaction of understanding them
- You respond well to clear direction, but are comfortable operating with autonomy and accountability
- You are coachable, reflective, and able to change your mind with new evidence
- You have a strong bias toward quality - especially where risk and controls matter
- You prefer durable systems to dramatic saves
- You care about getting it right, then keeping it right
- You notice when processes are brittle or inefficient, and feel compelled to fix them
- You care about quality in everything you do, whether it is highly visible or not
- You can explain technical issues in plain language
- You are comfortable interacting with senior stakeholders and taking responsibility for your work
Why This Role
- Real Exposure, Early - You will work directly with senior leadership in a proactive, high trust environment. Your contribution will be visible and consequential.
- High Direction, High Autonomy - You will be given context, intent, and standards, then progressively trusted to execute and improve.
- A Focus on Mastery - We are not building process theatre. We are building something durable. If you enjoy learning how and why systems work, and improving them over time, this role will suit you.