Pinnacle Investment Management
17/05/2026
Full time
About the role We are seeking a Systems & Infrastructure Associate to join our London based team. This role is designed for a high aptitude recent graduate or early career hire (1-3 years' experience) who wants to compound their capability quickly through real ownership, clear direction, and strong coaching. Not just ticket closing - this role combines operational ownership with continuous improvement. You will be exposed early to how infrastructure, systems, risk, and process design enable a high performing global investment management organisation, and you will be expected to engage with that exposure thoughtfully. The Managed Service Provider (MSP) handles most hands on maintenance; you own the outcome, the standards, and the follow through. You'll have a genuine seat at the table. When an affiliate or senior stakeholder has a problem - capability gaps, reliability issues, operational friction - you'll help shape the solution and then make it real, not just talk about it. Systems Evolution & Improvement Report directly to the Head of Technology and work with stakeholders at all levels to understand how work gets done Design and implement cleaner, simpler, more scalable technology solutions Translate business intent into practical solutions - new capability, better reliability, or a cleaner operating model Take ambiguous asks and turn them into a scoped plan: options, risks, cost/benefit, and a clear recommendation Drive delivery across vendors and stakeholders, then turn the outcome into a durable standard the business can build on Learn to think in systems: understanding second order effects, incentives, and failure modes Operational Ownership Take responsibility for regional BAU lifecycles including onboarding, access management, procurement, and control hygiene Execute with precision in an environment where regulatory, security, and operational standards matter Build a reputation for things being done once: diagnose first, act decisively, and follow through to completion Technical Coordination & Response Act as a capable, calm interface between the business, investment affiliates, and our MSP Ensure critical systems remain available, resilient, and well governed Develop judgement about when to escalate, when to simplify, and when to manage About You Early Career, High Potential You may have 1 to 3 years of experience and relevant tertiary qualifications in Computer Science or similar; your demonstrated potential matters more than tenure You are capable of working autonomously, and are looking for a high level of accountability, steep learning, not comfort or micromanagement Intellectually Curious & Adaptable You enjoy solving problems for the satisfaction of understanding them You respond well to clear direction, but are comfortable operating with autonomy and accountability You are coachable, reflective, and able to change your mind with new evidence You have a strong bias toward quality - especially where risk and controls matter You prefer durable systems to dramatic saves You care about getting it right, then keeping it right You notice when processes are brittle or inefficient, and feel compelled to fix them You care about quality in everything you do, whether it is highly visible or not You can explain technical issues in plain language You are comfortable interacting with senior stakeholders and taking responsibility for your work Why This Role Real Exposure, Early - You will work directly with senior leadership in a proactive, high trust environment. Your contribution will be visible and consequential. High Direction, High Autonomy - You will be given context, intent, and standards, then progressively trusted to execute and improve. A Focus on Mastery - We are not building process theatre. We are building something durable. If you enjoy learning how and why systems work, and improving them over time, this role will suit you.