Job Description
McArthurGlen Group is seeking an IT Service Desk Analyst to deliver exceptional IT support across the organization. The successful candidate will act as the first point of contact for IT-related issues, logging and resolving incidents to ensure seamless operations. Key responsibilities include supporting end-user technology, collaborating within a service-driven team, and maintaining user-friendly documentation. A blend of strong troubleshooting and communication skills is essential, and the role allows for hybrid working options alongside competitive salary and additional perks.