Location
London
Employment Type
Full time
Location Type
Hybrid
Department
Product and Engineering
Compensation
- £35K - £50K • Offers Equity
About the Role
As a Prompt Engineer at Beam, you'll be at the forefront of deploying our AI products into real world environments where they can create meaningful social impact.
Responsibilities
- Customer engagement & discovery
- Partner with frontline workers to understand their workflows, needs and challenges
- Run discovery and review sessions to gather insights and refine solutions
- Own customer usage, engagement and success metrics, ensuring strong outcomes and measurable impact
- Template development & optimisation
- Design, build and test high quality AI prompt templates using a range of LLM providers alongside agents such as Claude Code and Cursor
- Continuously iterate based on user feedback, internal reviews and performance metrics
- Ensure outputs are accurate, compliant and tailored to real world use cases
- Tooling, automation & innovation
- Improve internal tools, automations and processes to scale template delivery
- Prototype new ideas and features using AI coding tools
- Stay up to date with advancements in AI/LLMs and apply them to enhance product performance
- Cross functional collaboration
- Work closely with Product, Engineering, Customer Success and Enablement teams
- Contribute insights to the product roadmap and identify opportunities for expansion and scaling
- Share learnings, document best practices and help refine team processes
- Data privacy & responsibility
- Maintain a strong focus on data privacy, security and ethical use of AI
- Ensure all solutions are designed with sensitivity to the vulnerable populations Beam serves
Qualifications
- Core attributes
- Strong interest in AI and prompt engineering, with a hands on, experimental mindset
- User centric thinker who can translate real world needs into practical, high quality solutions
- Creative problem solver, able to diagnose issues and iterate quickly
- High attention to detail, especially when working with nuanced or sensitive data
- Ways of working
- Collaborative and comfortable working cross functionally with diverse teams
- Proactive and ownership driven, with a focus on delivering measurable outcomes
- Adaptable and excited by fast paced, evolving environments
- Strong growth mindset with a desire to continuously learn and improve
- Mission alignment
- Passion for social impact and improving outcomes for underserved communities
- Alignment with Beam's values: thoughtful, ambitious and deeply user focused
- Nice to have
- Experience or exposure to care, healthcare or social services environments
- Understanding of reporting requirements or workflows in frontline support settings
Benefits
- Generous EMI qualifying share options
- Access to therapy, coaching, classes & content - powered by Oliva
- Your own financial well being coach, through Bippit
- Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays
- Work remotely up to 6 weeks a year
- Eligible for a 6 week sabbatical after 3 years in service
- Nursery scheme through Gogeta
- Healthcare cover through Benenden Health
- Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks
- £200 WellBeam budget for activities enhancing wellbeing and professional development
- Annual membership to Shoreditch Exchange gym (London office only)
- Pension scheme where we contribute 3% of your salary and you contribute 5%
- Free subscription to the Calm meditation app
- Discounted bike and accessories with Cyclescheme, and tech products with Techscheme
Reasonable Adjustments
Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices.
We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required.
If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so.
Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.
Compensation Range
£35K - £50K