SLAMcore

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Senior Data Engineer We're hiring a Senior Data Engineer to join Synthesia and take ownership of our core data systems. You'll be responsible for designing and maintaining scalable pipelines, optimising data models, and ensuring high data quality and governance standards. What you'll do at Synthesia: Architect and scale robust, end-to-end data pipelines that ingest and transform complex semi-structured and structured data into our Snowflake data warehouse. Own the evolution of our dbt project - implementing modular modelling patterns and other best practices to ensure a "single source of truth" for the entire organisation. Manage platform infrastructure in snowflake, AWS and other tools. Continuously optimise warehouse performance and cost by diagnosing bottlenecks, tuning inefficient queries, and improving how compute resources are used as we scale. Bridge the gap between experimental data science workflows and production, building the infrastructure and orchestration needed to deploy and monitor batch ML jobs. Drive best practices in data security, governance, and compliance, particularly with regards to AI. Partner with cross-functional stakeholders to understand data requirements and translate them into technical solutions. What we're looking for: 5+ years of experience as a Data Engineer or in a closely related role, with a proven track record of building and operating production data systems. Experience working in an early-stage or scaling data function. You're comfortable taking ownership and wearing multiple hats when needed. Strong foundations in software engineering and data modelling best practices, with an ability to design systems that are maintainable, scalable, and easy for others to build on. Deep expertise in SQL, and solid experience using Python or similar languages to build data pipelines, tooling, and orchestration (Airflow). Hands on experience managing cloud infrastructure using infrastructure-as-code (e.g. Terraform) on AWS, GCP, or similar platforms. A pragmatic approach to data platform design, with an eye for performance, cost efficiency, and operational reliability. Excellent communication skills: you can work effectively with technical and non-technical stakeholders to gather requirements, explain trade-offs and communicate data team needs. A product-oriented mindset, with an understanding of how data can shape decision making and accelerate company growth.

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role As a Technical Support Associate at Synthesia, you'll be part of the team ensuring delivering first-line technical support to enterprise customers. You'll assist with technical investigations, resolve customer issues, and learn to handle more complex cases as you develop your technical and analytical skills. You'll work closely with experienced Technical Support Specialists and Engineers, gaining exposure to a wide range of technical systems while supporting customers and internal teams. This is a great opportunity to start or advance your career in technical support within a fast-paced, innovative SaaS company. Role Responsibilities: Provide first-line technical support to enterprise customers mainly via live chat, investigating and resolving platform issues Gather and document all relevant information for reported issues, ensuring accurate case creation and updates Apply standard troubleshooting techniques and validated fixes under guidance from senior team members Escalate more complex or critical issues to Technical Support Specialists or Engineering with clear diagnostic details Reproduce reported issues in internal environments to support investigations Follow up with customers to ensure issues are resolved to satisfaction Maintain clear, professional communication with customers throughout the support process Document solutions, troubleshooting steps, and new learnings for internal knowledge sharing About You: 1 to 3 years' experience in a technical support, helpdesk, or customer-facing technical role (or equivalent practical experience) Strong interest in software, systems troubleshooting, and delivering excellent customer outcomes Confident and clear communicator, with the ability to explain technical concepts to non-technical users Highly organised with strong analytical and problem-solving skills, and attention to detail Comfortable taking ownership of issues and managing multiple cases in parallel Curious, proactive learner who enjoys developing technical depth and understanding new tools Collaborative team player who contributes positively to team discussions and continuous improvement Technical Experience (Preferred but not Required): Basic understanding of SaaS platforms and web technologies Familiarity with basic browser troubleshooting and developer tools Experience using ticketing systems such as Intercom, Jira, or Salesforce Awareness of SSO concepts and authentication flows Interest in APIs, data analysis, or system integrations Exposure to log analysis or monitoring platforms (e.g. Datadog) Success will be measured on: Key Performance Indicators (KPI's) within the support team, including but not limited to: Customer Satisfaction (CSAT) First Response Time SLA Compliance Productivity metrics

Location London Employment Type Full time Location Type Hybrid Department Engineering About the role You will focus on friction points around primarily backend issues for all teams in Engineering (90 Engineers). How should we do inter-service testing? Some teams are using monorepo, others aren't. How can we bring overall stability up? Generally steering BE in the right direction. In the near future, standardising things across all of Engineering and bringing R&D teams (another 40 Engineers and Researchers) closer. You will have ownership of projects that span quarters, requiring you to have the ability to break a problem down into small steps that can be delivered and validated iteratively. You will evaluate your own work, leveraging our data pipeline and frameworks that we have established to understand the impact your features have on our commercial objectives and pivoting where necessary. You will consider the long-term direction of Engineering, making sure that we are developing the engineering capabilities that will allow us to stay ahead of the challenges we are likely to encounter in 12-18 months' time. You will work end-to-end, from our client application written in React to our monolithic backend written in Python, and lead projects that span across multiple teams. What we're looking for: At least ten (10) years of experience as a software engineer, at least 2 at the Senior Staff/Principal level (L7+). Previous leadership experience in driving projects across multiple teams (50+ Engineers). Experience in a high-performing engineering Org that is operating at scale. This could come from a scale-up environment or a more established organization recognised for building and shipping with a great engineering culture. An ability to work across the stack, with deep knowledge on server side and all things back end related. Relevant engineering experience for a team building an enterprise-grade SaaS product. Extra points for delivering AI-powered video generation product, billing systems, experimentation platforms, video delivery systems, online editors, real-time collaboration and so on. Strong alignment with commercial success. Other important info: This is a remote role from an EU country, UK or Switzerland. The salary starts at EUR/GBP/CHF 200.000 base + stock option plan. This is full-time employment only - no contractors possible - usually through OysterHR. Everyone at Synthesia gets 25 days of leave + local holidays (no extra paid or unpaid leave possible). We only sponsor VISA if you are in the UK/EU country already and need support - we do not relocate people.

Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody. Built on top of this state of the art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital. In addition to industry leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets. Department/Team Purpose The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology. We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career. Role Purpose We're looking for a Senior DevOps engineer at the intersection of software development and platform engineering. In this role, your focus will be enabling fast, reliable, and secure delivery of our systems, whilst continuously improving how our infrastructure is built and operated, including our blockchain environments. Day to day, you'll tackle platform and deployment challenges through pragmatic engineering and automation. You'll build and operate scalable, self service infrastructure, CI/CD pipelines, and blockchain platforms, including node provisioning, network deployment, and lifecycle management. You'll optimise build and release pipelines, improve system resilience, and ensure 'traditional' and blockchain infrastructure can scale with the needs of the business. You will collaborate closely with engineering and SRE teams, focusing on infrastructure as code, developer experience, and operational scalability across the engineering organisation, with ownership of the reliability and performance of blockchain nodes and supporting systems. Key Responsibilities Building a fault tolerant, geographically distributed infrastructure: support of multiple data centres, providing replication, sharding, auto balancing and failover. Participating in deployment of services with strict availability requirements on a large scale environment and working together with other Engineers to ensure our systems meet current and future demand. Develop and maintain code for automated infrastructure management (DevOps, Infrastructure as Code) with the use of Ansible and Terraform. Working collaboratively with the Backend Engineering team to increase our resilience through insightful systems and application metrics. Improving our CI/CD pipeline to provide new integration vectors. Building and maintaining infrastructure for its own fleet of blockchain nodes (>25 layer 1 protocols now, and more to come). On Call support to ensure 24/7 availability of all systems. Skills and Experience Essential 5+ year's experience as a DevOps Engineer operating production grade infrastructure. Hands on experience running and maintaining blockchain infrastructure (e.g. node deployment, syncing, upgrades, monitoring, and troubleshooting). Strong experience with Infrastructure as Code (e.g. Terraform, CloudFormation) and automated environment provisioning. Strong experience with containerisation and Kubernetes, including production operations and cluster management; EKS preferred. Experience building and operating CI/CD pipelines using GitHub Actions and deployment tools such as ArgoCD. Solid understanding of networking fundamentals (VPCs, routing, load balancing, DNS, firewalls). Experience implementing and operating secure systems (IAM, secrets management, network security controls, vulnerability management). Proficiency with at least one development language (e.g., bash, Python, Go). Strong troubleshooting skills across distributed systems and production environments. Strong problem solving and troubleshooting abilities. Excellent communication and collaboration abilities. Desirable Experience working within crypto organisation. Experience in Financial Services. Benefits Paid Time Off - A minimum of 35 days of paid time off per year, inclusive of annual leave and public holidays. Employees also receive one additional day of annual leave for each year of service. Comprehensive Medical Insurance - Inclusive of dental, optical, audiology, and mental health coverage, with medical history disregarded. Life Insurance. Enhanced Pension Contributions - Includes an enhanced employer matching contribution. 24/7 Employee Assistance Programme (EAP). Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability. If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.

Location London Employment Type Full time Location Type Hybrid Department Engineering Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. About the role You will work end-to-end, contributing to our client application written in React and our monolithic backend written in Python, and managing the safe release of your features to our customer base. You will have sole ownership of projects that span months, requiring you to have the ability to break a problem down into small steps that can be delivered and validated iteratively. You will work directly with the product manager responsible for your project, meaning that you will be expected to ideate and focus on the commercial problem that you're solving, and you will have the opportunity to shape the direction of the product. You will evaluate your own work, leveraging our data pipeline and frameworks that we have established to understand the impact your features have on our commercial objectives and pivoting where necessary. You will consider the long term direction of the team, making sure that we are developing the engineering capabilities that will allow us to stay ahead of the challenges we are likely to encounter in 6-12 months' time. What we're looking for: At least seven (7) years of experience as a software engineer, at least 3 on the senior/lead level. You have experience in a high performing engineering team that is operating at scale. This could come from a scale up environment or a more established organization recognised for building and shipping with a great engineering culture. An ability to work across the stack, with deep knowledge on client side, experience in implementing complex UI interactions is ideal. FE only experience is OK if you are happy to occasionally help out with BE. Relevant engineering experience for a team building an enterprise grade SaaS product delivering AI powered video generation; billing systems, experimentation platforms, video delivery systems, online editors, real time collaboration and so on. Strong alignment with commercial success. Previous leadership experience of smaller teams is a plus. Other important info: This is a remote role from an EU country, UK or Switzerland. The salary starts at EUR/GBP/CHF 100.000 base + stock option plan. This is full time employment only - no contractors possible - usually through OysterHR. Everyone at Synthesia gets 25 days of leave + local holidays (no extra paid or unpaid leave possible). We only sponsor VISA if you are in the UK/EU country already and need support - we do not relocate people.

SLAMcore is looking for a Senior Staff Software Engineer to drive backend software engineering projects while leading multiple engineering teams. The role involves ensuring backend stability, project ownership, and evaluating work based on commercial impact. Applicants should have at least 10 years of experience, with strong leadership skills and previous work in a high-performing engineering organization. This position is full-time with a hybrid work model and includes a competitive salary and stock options.

SLAMcore is seeking an experienced IT professional to design, maintain, and scale infrastructure, ensuring reliability and security in a remote-first environment. The ideal candidate has over 6 years of experience in IT administration and systems engineering, with hands-on skills in identity platforms and strong automation abilities. Benefits include a work from home budget and enhanced parental leave, with a competitive salary range of £45,000 - £68,000 GBP.

SLAMcore is looking for a Prompt Engineer based in London to design AI prompt templates and enhance product performance. This role involves collaborating with users for insights, optimizing internal tools, and maintaining data privacy. Ideal candidates should have a passion for social impact and strong problem-solving abilities. The position offers a hybrid work model and a comprehensive benefits package including share options, healthcare cover, and generous holiday leave.

Location London Employment Type Full time Location Type Hybrid Department Product and Engineering Compensation £35K - £50K • Offers Equity About the Role As a Prompt Engineer at Beam, you'll be at the forefront of deploying our AI products into real world environments where they can create meaningful social impact. Responsibilities Customer engagement & discovery Partner with frontline workers to understand their workflows, needs and challenges Run discovery and review sessions to gather insights and refine solutions Own customer usage, engagement and success metrics, ensuring strong outcomes and measurable impact Template development & optimisation Design, build and test high quality AI prompt templates using a range of LLM providers alongside agents such as Claude Code and Cursor Continuously iterate based on user feedback, internal reviews and performance metrics Ensure outputs are accurate, compliant and tailored to real world use cases Tooling, automation & innovation Improve internal tools, automations and processes to scale template delivery Prototype new ideas and features using AI coding tools Stay up to date with advancements in AI/LLMs and apply them to enhance product performance Cross functional collaboration Work closely with Product, Engineering, Customer Success and Enablement teams Contribute insights to the product roadmap and identify opportunities for expansion and scaling Share learnings, document best practices and help refine team processes Data privacy & responsibility Maintain a strong focus on data privacy, security and ethical use of AI Ensure all solutions are designed with sensitivity to the vulnerable populations Beam serves Qualifications Core attributes Strong interest in AI and prompt engineering, with a hands on, experimental mindset User centric thinker who can translate real world needs into practical, high quality solutions Creative problem solver, able to diagnose issues and iterate quickly High attention to detail, especially when working with nuanced or sensitive data Ways of working Collaborative and comfortable working cross functionally with diverse teams Proactive and ownership driven, with a focus on delivering measurable outcomes Adaptable and excited by fast paced, evolving environments Strong growth mindset with a desire to continuously learn and improve Mission alignment Passion for social impact and improving outcomes for underserved communities Alignment with Beam's values: thoughtful, ambitious and deeply user focused Nice to have Experience or exposure to care, healthcare or social services environments Understanding of reporting requirements or workflows in frontline support settings Benefits Generous EMI qualifying share options Access to therapy, coaching, classes & content - powered by Oliva Your own financial well being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6 week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5% Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Reasonable Adjustments Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy. Compensation Range £35K - £50K