Wednesday 27th May - Graduate Assessment Day - Business Development Executive

Content Guru is thrilled hosting a Graduate Assessment Day here in our head office in Bracknell, Berkshire on Wednesday 27th May 2026, searching for the highest calibre graduates to join our sales team as a Business Development Executive.

Content Guru is a leading provider of cloud communications solutions that help businesses worldwide to enhance customer engagement and experience. From our omni channel cloud contact centre solution to bespoke integration systems, we use cutting edge technology to create seamless, end to end customer journeys powered by AI and propensity modelling.

What we are looking for

We are looking for graduates with a genuine passion for technology to join our fantastic global team, based in Bracknell, Berkshire.

As a Business Development Executive, you will be selling innovative technologies and CX solutions to our customers globally, attending events and trade shows to develop lasting relationships, supported by peers with decades of experience.

You will also receive industry leading training on our product suite, sales techniques, and objection handling to set you up for success.

If you're a graduate keen to develop your career in a thriving technical environment, this is the role for you!

Location

This role is based in our head office in Bracknell, Berkshire.

Product and sales knowledge

• Continuously develop understanding of key products and technology relevant to our services.
• Remain aware of industry developments.
• Illustrate business advantage of our products and services to customers and other sales colleagues.
• Contribute thought and expertise to brand/marketing activities as required.
• Mentor and advise other sales colleagues to assist their development and closing of opportunities.

Account planning

• Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis.
• Create and maintain documented account development plans.
• Work with marketing or other internal departments to proactively identify and target customers.
• Build sales approaches for specific customer accounts.
• Develop and maintain an adequate pipeline of opportunities.
• Provide accurate forecasting of opportunities by effectively progressing sales opportunities.
• Keep internal systems and contacts up to date with progress.

Customer relationships & satisfaction

• Regularly contact and build effective relationships with existing and potential customers.
• Drive the promotion and sale of additional services to or through the customer.
• Maintain knowledge of customer objectives and key personnel.
• Set customer expectations during sales, delivery and throughout the contract.
• Coordinate internal teams to deliver on customer expectations.
• Escalate on behalf of the customer as required.

Bid/tender management

• Work closely with presales, delivery, support and any bid related teams to effectively create, sell and deliver new business wins for appropriately sized bids.
• Coordinate any virtual bid team to deliver a quality bid/tender ahead of deadlines, escalating as required to sales management.
• Qualify prospective customer accounts fully to ensure all likely customer questions/interests are addressed constructively during the sales process.

The successful candidate will demonstrate:

• Bachelor's degree/equivalent or significant equivalent work experience.
• Retail or other customer facing experience.
• Experience of working in a team to deliver a project or task.
• Demonstrable interest and experience in selling a product or concept.
• Experience of using a CRM or similar tool.
• IT/telecoms experience.
• Interpersonal skills, including effective influencing and negotiating.
• Well presented and able to speak/communicate confidently with customers.
• Numerate.
• Attention to detail, able to spot inaccuracies or inconsistencies in materials.
• Tenacious attitude, willing to put the required effort in to achieve targets.

About the Company

Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. We have offices in the UK, US, Netherlands, Germany and Japan, and our award winning proprietary cloud services power some of the largest organisations across the globe. Operating in sectors ranging from utilities and travel through to finance and government, our clients include UK Power Networks, Rakuten, Rightmove, Interflora, Sodexo, and the National Health Service (NHS).

Our mission is to enhance the way the world communicates. With our omni channel cloud contact centre solution, storm , we enable businesses, customers and colleagues to interact across social media, video, SMS, email, web, web chat, and emerging technologies such as WebRTC. We connect to hundreds of external systems, including AI, information and logistics systems, to bring information and communications together and deliver the customer experience of tomorrow.

Equal Opportunities

We are an equal opportunities employer and consider all qualified and experienced applicants without regard to race, gender, religion, orientation, disability or any other characteristic protected by law. We are devoted to our people and pride ourselves on developing and upskilling our employees to give them the best opportunities for success.