Quality Manager

Quality Manager - East Kilbride

Serving some of the UK's most recognisable brands, Merson Signs is an expert designer, manufacturer and installer of signs.

• Competitive salary
• 32 days' annual leave
• Pension scheme
• Life cover
• Income protection scheme

As Quality Manager, you will oversee the quality function across our manufacturing and installation operations, ensuring high standards are maintained across UK and Polish facilities. You will lead the ongoing development and management of our ISO 9001 and ISO 14001 systems, oversee audits, management reviews, document control and corrective action processes to ensure compliance and continuous improvement. You will also develop and implement robust manufacturing quality control plans, inspection standards and structured problem solving approaches, oversee non conformance reporting, root cause analysis and actions to reduce defects, rework and waste.

• Ensure quality standards are consistently applied across installation activities.
• Manage customer complaints, quality issues and corrective actions.
• Monitor process performance and identify continuous improvement opportunities.
• Coach and train employees on quality standards and best practice.
• Act as a key contact for customers, auditors and accreditation bodies regarding quality.

To be considered as a Quality Manager, you will need:

• Proven experience in a Quality Manager or senior quality role within manufacturing, fabrication or engineering.
• Strong working knowledge of ISO 9001 and ISO 14001.
• Experience managing internal and external audits and certification bodies.
• Practical experience implementing and improving shop floor quality processes.
• Confidence in non-conformance management, root cause analysis and corrective action.
• A pragmatic, continuous improvement mindset with the ability to balance systems with operational realities.
• At a minimum, an ISO 9001 Internal Auditor certification, ideally ISO 9001:2015 Lead Auditor certification.

The closing date for this role is 9th June 2026.

Other organisations may call this role Quality Assurance Manager, QA Manager, Senior Quality Engineer, Quality and Compliance Manager, Manufacturing Quality Manager, or Quality Systems Manager.

Webrecruit and Merson Signs are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.