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Lewisham and Greenwich NHS Trust 2.78K subscribers
Lewisham and Greenwich NHS Trust, (LGT), is a community focused provider of local and acute care, delivering high quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary's Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 - the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as "good" or "outstanding" in over three quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King's College London's GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough based boards of the ICSC in Bexley, Greenwich and Lewisham.
Job overview To work as part of a dynamic team in delivering an effective business analytics and intelligence service, supporting the executive team, divisional operational managers, clinicians and corporate functions through the provision of accurate, timely and high quality information analysis and insights. To provide specialist advice and guidance on data, analysis and measurement within a wide range of domains, with a focus on demand and capacity modelling, and productivity and efficiency analysis and reporting, developing operational and performance management reporting, indicators and dashboards to support effective decision making, business planning, service delivery and improvement.
Main duties of the job The post holder will have the skills and experience to provide in depth analysis, forecasting and modelling by analysing highly complex, multi stranded data, they will have advanced SQL, Excel, python/R and a high level of wider technical skills with the ability to write complex SQL queries and build reporting dashboards using Power BI.
They will be an expert for their domain but be expected to understand all areas of activity; to develop reports and help end users to interpret information. They will continually look to enhance the format of information provided and seek to provide innovative solutions to help inform decision making across the Trust.
The post holder will be able to work both independently and as part of a collaborative team, they will lead their own projects, working with staff to define specifications, providing information, analysis and reporting that is accurate and complete and delivered within agreed timescales, they will seek advice/guidance from other team members where necessary.
The post holder is expected to be proactive in the development of their own skills and knowledge and will support colleagues with any advice, guidance or training. The ability to work as a flexible team member is essential.
The post holder will represent the Performance and Business Intelligence department at meetings, both internally and externally, deputising as required.
Working for our organisation Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities Key Result Areas & Performance:
- To support operational divisions to ensure effective management decisions in service delivery, development and performance management through the provision of high quality accurate information analysis provided through advanced technical information skills.
- Understand and interpret highly complex information and analytical requirements, assess the purpose for which outputs are required and support, develop and deliver appropriate solutions using various information query tools and languages.
- Extract and Analyse highly complex multi stranded data to present meaningful operational and strategic information to a varied audience, determining the best form for communicating /presenting the information ensuring it is comprehensible, relevant and timely.
- Provide specialist knowledge and expertise across many areas of NHS information and policy, be fully conversant with national and local policies in your area of responsibility, proposing changes where necessary.
- To produce performance analysis, necessary to meet the delivery of national and local monitoring requirements in line with relevant guidance.
- Develop and implement advanced analytical models and forecasting tools using Python (and R where appropriate), applying simulation, optimisation, and statistical techniques to support service planning and decision making.
- Using various visualisation/business intelligence packages ie Power BI, SSRS develop new complex and impactful reports and dashboards, to replace existing reporting mechanisms.
- To collate and analyse benchmarking data, providing business intelligence about Trust performance in order to inform and support operational, clinical and performance improvements.
- Provide expert advice and support in the use of IT systems and data analysis using advanced database, query language tools, modelling and report writing.
- Lead on specific work activities particularly in relation to particular programmes on the Trust's Service Improvement agenda, recommend and develop metrics and set up reporting mechanisms to monitor progress of a variety of initiatives.
- Provide capacity and demand modelling to support business planning and service improvements.
- Use in depth specialist knowledge of statistical, forecasting and analytical tools and techniques, to produce meaningful intelligence on which evidence based decisions can be made.
- Contribute to the project management of information specific projects, plan, timescale and contribute information and reports to support annual planning cycles. Lead or contribute to working parties and project groups.
- Support the annual planning and contracting cycle by providing deep dive analysis, with interpretative narrative where required. Provide information on activity to support business planning and assist in the setting of contract plans and development of new KPIs.
- Proactively improve methods of data extraction, manipulation, analysis and presentation, developing new and existing systems and evaluating alternative options.
- To seek to maximise the automation of the production of regular reports and analyses to maximise efficiency within the analyst team.
- Develop and document new procedures to adapt to changing Trust requirements and technology infrastructure.
- Maintain and further develop understanding of NHS data sets and range of sources of information within and external to the Trust.
- Lead on specific external data flows as required.
- Responsible for the development, maintenance and delivery of reporting solutions.
- To respond to ad hocs/FOI requests for information ensuring that responses are produced in a timely manner, are accurate and consistent with published information.
- Develop and maintain robust processes to validate information and improve data quality . click apply for full job details