Job Description
black.ai is seeking a Support Engineer to apply technical expertise in diagnosing and resolving complex issues within our AI-driven healthcare product. In this full-time role based in London, you will interact directly with customers, manage escalated technical queries, and contribute to system reliability and customer satisfaction. Candidates should have 2+ years of experience in a support role and strong problem-solving abilities. Join us to help shape the future of healthcare at black.ai.