Synextra is a Microsoft-specialist Managed Service Provider headquartered in Warrington, operating as a premium partner to regulated mid market organisations including law firms, financial services firms, and mortgage lenders. We're deliberately small - around 35 people - because we believe the best outcomes come from technical depth, not headcount. Our AI Services Division is growing fast, building and deploying intelligent solutions for clients across the UK. This is a chance to shape that function from the inside - the architecture, the standards, and the products.
The RoleYou'll drive the technical architecture behind Synextra's AI platform - designing scalable systems, leading technical decisions across the Python and TypeScript stack, and designing solutions that run securely and cost effectively within our Azure estate. This is a hands on role at the intersection of software engineering and applied AI, where your architectural choices directly shape what we ship to clients.
Day to day, you'll work across the full delivery lifecycle: designing multi agent orchestration pipelines and RAG patterns on the backend, building performant React frontends that surface AI driven insights, and collaborating with customers, product owners, and infrastructure specialists to integrate generative AI into real business workflows. You'll own end to end technical delivery on our most ambitious projects.
This role suits someone who thrives on complex distributed systems problems, stays close to the rapidly evolving AI landscape, and wants genuine autonomy over how things get built. You'll also play a mentorship role - raising the engineering bar across the team and championing Responsible AI practices as we scale.
ResponsibilitiesDesign scalable, secure, and fault tolerant full stack architectures that seamlessly blend traditional web services with generative AI components, ensuring high availability and resilience across Azure hosted environments
Architect complex backend pipelines in Python, incorporating multi agent systems, advanced RAG patterns, and prompt engineering strategies within Azure's enterprise AI ecosystem (Azure OpenAI, Azure AI Search, Document Intelligence)
Establish and enforce best practices for the TypeScript/React frontend, ensuring a highly performant, accessible, and intuitive user experience for AI driven tooling, including real time streaming interfaces and interactive data visualisations
Lead the configuration and optimisation of Azure cloud environments, establishing robust CI/CD pipelines with GitHub Actions or Azure DevOps, and ensuring cost optimised use of Azure AI APIs, GPU compute, and container orchestration resources
Set the standard for code quality through comprehensive code reviews, technical design documents, and architectural decision records; mentor junior and mid level engineers to grow their capabilities
Champion Responsible AI practices including model evaluation, bias monitoring, content filtering, and compliance with data protection regulations; define and maintain guardrails for LLM powered features in production
Identifying patterns in recurring issues and engineering permanent solutions
Contribute to technical pre sales and client engagements by providing architectural guidance, solution design, and effort estimation for AI driven projects
Essential Technical Skills
Desirable Technical Skills
Personal Qualities
Preferred Background