Senior Data Analyst, Financial Health

We are scaling up our Data and Credit team to support the rapid growth and evolution of our portfolio. We are looking for a Senior Data Analyst to join our Financial Health squad who are focused on supporting customers in financial difficulty.

As a Senior Data Analyst, you'll be working in collaboration with Product, Data Science and Analytical Engineering peers on data-driven insights and initiatives. We're looking for an experienced Senior Data Analyst with hands on experience who can bring fresh thinking and new ways to inspire the team and our customers.

What you'll be working on

As a Senior Data Analyst you will partner with Product Managers, Engineers, and Data Scientists in an agile product environment. You'll champion the use of data and bring ideas to life through a rigorous analytical approach. Your work will focus on improving the support we offer to customers in financial difficulty, ensuring our operational processes are well controlled and we meet regulatory requirements.

Responsibilities

• Generate insights that can drive the direction of our Financial Health strategy through proactive analysis
• Bring data-driven rigour to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life
• Work and advise on Financial Health's global expansion strategy
• Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes within Financial Health
• Ensure accurate reporting to third parties and regulators
• Build and maintain controls to ensure our business processes are running as intended
• Lead projects to improve the accuracy, efficiency and accessibility of our data

Tools & Technologies

• AWS for most of our backend infrastructure

What you should bring

• What we're doing here at Monzo excites you!
• You are passionate about using data to improve and inform business decisions
• You're motivated by solving challenging problems, and communicating and collaborating closely with subject matter experts on those solutions
• You're excited by the opportunity to work autonomously to impact the future of a fast growing, ever evolving business
• You're as comfortable getting hands-on as taking a step back and thinking strategically
• You are experienced with using a variety of Data Analysis tools. You know when to pick the right tool, and can help others do the same
• You have a solid grounding in SQL
• Experience in Financial Health is a plus, but not required.

What's in it for you

• £76,000 to £95,000 + Incentive Awards tied to your performance + Benefits
• We can help you relocate to the UK
• We can sponsor visas
• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences

Locations & Flexible Working

Our main tech hub is in London, but our data teams are based all over the UK - from Brighton to the Western Isles.

We love meeting in person, but there's no pressure to come into the office, even if you're nearby. You'll do your best work where you feel most comfortable.

We value flexibility, connection, and wellbeing. You'll have the freedom to work in a way that fits your life, whether that's school drop-offs, avoiding rush hour, or making time for what matters most.

About the Team

Our Data team's mission is to Enable Monzo to Make Better Decisions, Faster. At the core of this mission sits our data platform. We're great believers in powerful, real-time analytics and empowerment of the wider business. Our engineers collect analytics events from their microservices, and upload these into our Data stack for analysis. We optimise for simplicity and re-usability - all our data lives in one place and is made available via our data warehouse in Google BigQuery.

Equal Opportunity Statement

Monzo is an equal opportunity employer. All applicants will be considered for employment without regard to race, colour, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by law.