Monzo

Senior Data Analyst - Financial Health squad. We are scaling up our Data and Credit team to support the rapid growth and evolution of our portfolio. As a Senior Data Analyst, you'll collaborate with Product, Data Science, and Analytical Engineering peers on data-driven insights and initiatives, bringing fresh thinking and inspiring the team and our customers. What you'll be working on Generate insights that can drive the direction of our Financial Health strategy through proactive analysis. Bring data-driven rigor to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to life. Work and advise on Financial Health's global expansion strategy. Develop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes within Financial Health. Ensure accurate reporting to third parties and regulators. Build and maintain controls to ensure our business processes are running as intended. Lead projects to improve the accuracy, efficiency and accessibility of our data. Qualifications What we're doing here at Monzo excites you. You are passionate about using data to improve and inform business decisions. You're motivated by solving challenging problems and communicating and collaborating closely with subject matter experts on those solutions. You're excited by the opportunity to work autonomously to impact the future of a fast-growing, ever-evolving business. You're as comfortable getting hands on as taking a step back and thinking strategically. You are experienced with using a variety of Data Analysis tools; you know when to pick the right tool and can help others do the same. You have a solid grounding in SQL. Experience in Financial Health is a plus, but not required. Benefits £76,000 to £95,000 base salary plus incentive awards tied to performance. Relocation assistance to the UK. Visa sponsorship available. Role can be based in London office or any UK location with ad-hoc meetings in London. Flexible working hours and trust to work enough hours to do your job well. £1,000 annual learning budget for books, training courses and conferences. More benefits available; see our full list. Locations & flexible working Our main tech hub is in London, but our data teams are based across the UK from Brighton to the Western Isles. We love meeting in person, but there's no pressure to come into the office, even if you're nearby. You'll do your best work where you feel most comfortable. We value flexibility, connection and wellbeing. Equal Opportunity Statement We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin or veteran, neurodiversity or disability status.

Monzo is seeking a Senior Data Analyst for the Financial Health squad in the UK. You will collaborate with teams on data-driven insights and strategy. Key responsibilities include generating insights, developing Looker dashboards, and ensuring accurate reporting. Candidates should be data-driven problem solvers with solid SQL experience. The role offers a salary of £76,000 to £95,000, relocation assistance, and flexible working arrangements, reflecting Monzo's commitment to employee wellbeing and a positive work environment.

Monzo is seeking a Backend Engineer to join their UK team. In this role, you'll collaborate with product managers, designers, and engineers to design API endpoints and maintain the services that power the Monzo banking platform. Ideal candidates have strong backend experience, a product mindset, and familiarity with languages like Go and Java. You will enjoy a competitive salary between £95,000 - £130,000, relocation assistance, and great work culture with flexible hours and paid parental leave.

Overview Monzo is a digital bank built by about 400 engineers. We design and build an in house banking platform that powers products used by millions. Our squads span core banking, payments, security, and more, working across disciplines from product to data science. Responsibilities As a backend engineer you will collaborate with product managers, designers, mobile and web engineers, and data analysts to build and maintain the services that power the Monzo experience. You will design API endpoints, write resilient distributed systems, and help drive the architecture of our platform. Qualifications Strong experience building backend services for a technology product. Product mindset - care about customer outcomes and make data informed decisions. Comfortable working in an ambiguous, cross functional team. Interest in distributed systems and writing resilient software. Experience with strongly typed languages such as Go, Java, C, Scala, etc. A willingness to learn and be excited about the work we do. Technologies you'll be working with Go for application code. AWS for most infrastructure and GCP for data. React for public web apps and internal tools. Interaction with physical datacentres and third party connections. The interview process Initial call. Take home task or pair coding exercise. Final interview - system design and behavioural interview. Compensation & benefits £95,000 - £130,000 base salary plus incentive awards. Relocation assistance to the UK and visa sponsorship. 8 week paid parental leave for both parents at entry level. 32 paid holidays (including public holidays). Flexible working hours and a culture of trust. Professional learning budget of £1,000 per year. Full benefits package including health, dental, and life insurance. Equal opportunity employer Monzo is an equal opportunity employer. We consider all applicants without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply.

Job Overview We're on a mission to make money work for everyone. We're moving away from traditional banking approaches and creating new experiences with our hot coral cards, get paid early feature, and financial education on social media. This role is based in London or the UK and can be worked remotely. A Principal Engineer at Monzo is a hands on engineering leadership (IC) position. As a Principal Engineer you'll shape the technical and product direction of Monzo, partner with Engineering and Product leaders to drive alignment across the company, remain hands on with coding and architecture, set direction for engineering effort, mobilise teams, lead architectural decisions, set a high bar for technical excellence, and mentor senior engineers and future leaders. Responsibilities Partner with and guide Engineering and Product Leaders to shape the technical and product direction of Monzo, providing company shaping leadership across collectives (100+ engineers) and driving alignment with company wide priorities, owning problems that materially impact Monzo's trajectory over the next 1 5 years. Remain hands on in both coding and architecture where it adds the most leverage, especially in complex, high risk or novel areas. Actively identify high leverage opportunities for Monzo and set the direction of engineering effort towards the most impactful outcomes. Mobilise teams across Monzo around high impact problems, creating clarity, alignment and momentum, injecting urgency, or slowing things down to ensure safety and long term sustainability. Lead and influence architectural direction for the most complex systems, driving consistency and reuse across domains, aligning local decisions with the broader system strategy. Set and uphold a high bar for technical excellence across Monzo, identifying and driving improvements in quality, reliability and scalability, and fostering a culture where engineers hold each other to that standard. Proactively mentor, sponsor and develop senior engineers and future leaders, multiplying your impact by enabling others to operate at a higher level. Tools and Technologies Go for writing application code (see interactive Go tutorial here). AWS for most production infrastructure and GCP for most data infrastructure. Feast for storing features and training/deploying models. Qualifications Track record of leading complex, high impact systems and driving technical direction across multiple teams, domains or business areas. Ability to think in multi year horizons to look around corners and build for the future, identifying opportunities before they present themselves. Strong technical judgment combined with product and business awareness, making pragmatic trade offs. Experience with large scale backend, distributed or data intensive systems. Comfortable operating in ambiguous problem spaces, helping teams define direction and execute. Influence and align senior stakeholders across engineering, product and beyond. Care about outcomes and impact, using data to guide decisions and to iterate. Enjoy mentoring and raising the bar for other engineers. Benefits Unique role with discussions on base salary, incentive awards tied to performance, share options and benefits. Relocation support to the UK. Visa sponsorship. Flexible working hours and trust to work the hours needed for your job. £1,000 annual learning budget for books, training courses and conferences. Work from home set up, Macbook provided for all employees; extra support for fully remote workers. Equal Opportunity Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. We are an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

A leading financial services company is searching for a TechOps Platform Manager to oversee the Platform team, ensuring that technical governance aligns with security standards and enhancing operational resilience. The successful candidate will possess a robust background in SaaS management and have experience leading technical teams. This role offers a competitive salary of £75,000 - £95,000 along with a learning budget and support for remote working.

A leading financial services company is searching for a TechOps Platform Manager to oversee the Platform team, ensuring that technical governance aligns with security standards and enhancing operational resilience. The successful candidate will possess a robust background in SaaS management and have experience leading technical teams. This role offers a competitive salary of £75,000 - £95,000 along with a learning budget and support for remote working.

TechOps Platform Manager We're looking for a technically-driven and systems-minded TechOps Platform Manager to lead our Platform area. TechOps sits within Monzo's Security collective and is responsible for ensuring every Monzonaut has the tools, access, and technology they need to do their best work. The Platform team is the technical backbone of TechOps, building the observability, resilience, and technical foundations that give Monzo confidence in the internal tools and platforms Monzonauts rely on every day. Key Responsibilities Leading, coaching, and developing a team of platform specialists, actively supporting their career progression and fostering a culture of technical excellence and systematic thinking Setting the direction for our monitoring, alerting, and reporting capabilities, working with your team to give the business increasing visibility into platform health, performance, and usage Defining the governance standards and guardrails for how configuration changes are made across the SaaS estate, and enabling your team to implement and uphold them Building resilience, scalability, and high availability into core enterprise tools and platforms, developing redundancy and failover mechanisms over time Owning the strategy for IT asset systems and their integrations, ensuring accurate and trusted data on hardware and software assets across the business Owning the technical approach to legal hold and eDiscovery processes, working closely with Legal teams and guiding your team in the day-to day operation Driving automation to reduce manual toil, improve consistency, and enable confident changes at pace Collaborating with the wider TechOps management team to align on ways of working, share best practice, and collectively strengthen how the department operates Partnering with Security teams to ensure platform governance aligns with security controls & standards Scaling platform standards and capabilities to work across regions and time zones as Monzo grows globally, ensuring your team can support an increasingly distributed organisation Qualifications and Experience You have proven experience leading a platform engineering, IT operations, or SaaS management team You're a strong people leader with a track record of coaching, developing, and retaining technical talent You have technical experience with SaaS platform management, configuration, and security You have experience building or managing monitoring, observability, and alerting capabilities You have a strong understanding of operational resilience, automation, and systems integration You have experience working closely with Security, Compliance, or Legal teams on technical controls and processes You're comfortable with automation tooling and platforms (e.g. Torq, Airtable, or similar) Experience with office infrastructure, including networking, power, and physical environment technology Experience with enterprise platforms such as Google Workspace, Slack, Notion, Okta, Meraki, or similar Experience with IT asset management platforms and integrations with MDM or financial systems Hands on experience with eDiscovery tooling and legal hold processes Experience building platform capabilities across multiple locations or regions Familiarity with infrastructure as code, monitoring tools (e.g. Prometheus, Grafana), or data analysis platforms Experience working in a fast growing technology or financial services company What's in it for you £75,000 - £95,000 + Incentive Awards tied to your performance + Benefits £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work from home setup. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). Equal Opportunities Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage.

TechOps Platform Manager We're looking for a technically-driven and systems-minded TechOps Platform Manager to lead our Platform area. TechOps sits within Monzo's Security collective and is responsible for ensuring every Monzonaut has the tools, access, and technology they need to do their best work. The Platform team is the technical backbone of TechOps, building the observability, resilience, and technical foundations that give Monzo confidence in the internal tools and platforms Monzonauts rely on every day. Key Responsibilities Leading, coaching, and developing a team of platform specialists, actively supporting their career progression and fostering a culture of technical excellence and systematic thinking Setting the direction for our monitoring, alerting, and reporting capabilities, working with your team to give the business increasing visibility into platform health, performance, and usage Defining the governance standards and guardrails for how configuration changes are made across the SaaS estate, and enabling your team to implement and uphold them Building resilience, scalability, and high availability into core enterprise tools and platforms, developing redundancy and failover mechanisms over time Owning the strategy for IT asset systems and their integrations, ensuring accurate and trusted data on hardware and software assets across the business Owning the technical approach to legal hold and eDiscovery processes, working closely with Legal teams and guiding your team in the day-to day operation Driving automation to reduce manual toil, improve consistency, and enable confident changes at pace Collaborating with the wider TechOps management team to align on ways of working, share best practice, and collectively strengthen how the department operates Partnering with Security teams to ensure platform governance aligns with security controls & standards Scaling platform standards and capabilities to work across regions and time zones as Monzo grows globally, ensuring your team can support an increasingly distributed organisation Qualifications and Experience You have proven experience leading a platform engineering, IT operations, or SaaS management team You're a strong people leader with a track record of coaching, developing, and retaining technical talent You have technical experience with SaaS platform management, configuration, and security You have experience building or managing monitoring, observability, and alerting capabilities You have a strong understanding of operational resilience, automation, and systems integration You have experience working closely with Security, Compliance, or Legal teams on technical controls and processes You're comfortable with automation tooling and platforms (e.g. Torq, Airtable, or similar) Experience with office infrastructure, including networking, power, and physical environment technology Experience with enterprise platforms such as Google Workspace, Slack, Notion, Okta, Meraki, or similar Experience with IT asset management platforms and integrations with MDM or financial systems Hands on experience with eDiscovery tooling and legal hold processes Experience building platform capabilities across multiple locations or regions Familiarity with infrastructure as code, monitoring tools (e.g. Prometheus, Grafana), or data analysis platforms Experience working in a fast growing technology or financial services company What's in it for you £75,000 - £95,000 + Incentive Awards tied to your performance + Benefits £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work from home setup. This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). Equal Opportunities Diversity and inclusion are a priority for us and we're making sure we have lots of support for all of our people to grow at Monzo. We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage.

Senior Workforce Management Analyst, Fixed Term Contract Cardiff, London or Remote (UK) This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9 month fixed term contract. You will report to the WFM Service Manager and be instrumental in using data driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for senior leaders. You'll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance customer experience. Responsibilities Preparing clear, concise, and actionable executive level reports and presentations on WFM performance, trends, and resource requirements for senior leadership. Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. Using Google Sheets and Looker to create visualisations and reports, with basic knowledge of BigQuery being a bonus. Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating. Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains. Working closely with forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors. Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality. Deep diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain. Managing mappings, service goals, and overall Verint backend configuration and setup. Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. Qualifications Demonstrable experience in workforce management, ideally in a fast paced, high growth environment (e.g., technology, customer support, operations). Expertise in WFM software and tools, with Verint experience preferred. Strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis). Experience presenting complex data to executive leadership and influencing decision making through clear, strategic communication. Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. Bonus: familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning. Can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Benefits Flexible working hours. £1,000 annual learning budget for books, training courses, and conferences. Remote work setup support; MacBook provided for all employees. Equal Opportunities We're an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.