Manufacturing IT Manager UK - IT Operations, Cyber Security & Factory Systems (Hybrid - Hull)

Manufacturing IT Manager UK - IT Operations, Cyber Security & Factory Systems (Hybrid - Hull)

Additional Benefits

Life Assurance

Region

Location: UK (Hybrid working - typically 3 days onsite / 2 days remote, plant-based requirements)

Bonus: up 5% (performance-related)

Holiday: 26 days + bank holidays (option to buy/sell, policy dependent)

Pension: 8% employer contribution + 4% employee (total 12%)

Life assurance: 4x salary + income protection

The Opportunity

We are hiring a Manufacturing IT Manager UK for a multi site food manufacturing business supplying major retail and hospitality customers. This is a hands on IT leadership role supporting a high availability production environment where factory uptime, cyber security, and ERP reliability are critical.

You'll own day to day IT service delivery, lead site based support, and manage a mixed estate across Microsoft 365, Windows infrastructure, networks, and manufacturing systems such as MES, SCADA, and OT connectivity. You'll also drive improvement projects-standardisation, resilience, security uplift, and supplier performance.

What you'll be doing

You'll take ownership of IT operations across production and office environments, balancing stability with continuous improvement.

Key responsibilities

Lead IT operations and service delivery: ITIL aligned incident, problem, and change management, SLA performance, and operational reporting.

Manage site infrastructure: Windows Server, Active Directory, Group Policy, Microsoft 365, identity, endpoint management, patching and backup.

Own connectivity and plant networking: LAN/WAN, Wi Fi, VPN, switching/routing, VLAN segmentation, and resilience across sites.

Drive cyber security controls: MFA, Conditional Access, endpoint protection, vulnerability management, privileged access, and security awareness.

Support and govern manufacturing technology: ERP ownership (support coordination, upgrades, access/roles), plus MES/SCADA/OT liaison and vendor management.

Manage vendors and contracts: MSP/3rd line, telecoms, hardware/software suppliers, licensing, renewals and budget control.

Deliver projects end to end: scoping, business cases, stakeholder management, cutover planning, go live support and post implementation review.

Maintain documentation and audit readiness: asset register, network diagrams, runbooks, DR/BCP plans, and SOPs.

Lead and develop the team: coaching, rota planning, performance management and knowledge sharing culture.

Technology environment

This is a modern Microsoft estate with real world factory constraints and uptime requirements.

Core technologies

Windows Server, Active Directory, DNS/DHCP, Group Policy, file/print services, RDS (where used)

Networking: firewalls, VPNs, switches, Wi Fi, VLANs, site to site connectivity, SD WAN (where used)

Security: MFA, Conditional Access, endpoint hardening, patch compliance, backups, phishing controls, incident response basics

Manufacturing/OT: MES, SCADA, shop floor endpoints, barcode/label printers, OT network segmentation, PLC connectivity awareness

ERP/Business systems: ERP, reporting, EDI/file transfers, integrations and operational dashboards

Backup/DR: Veeam (or equivalent), restore testing, BCDR planning

Monitoring: alerting, capacity planning, log visibility (e.g. Splunk/ELK concepts)

What we're looking for

Proven experience as a Manufacturing IT Manager UK (or closely related IT Operations Manager role in manufacturing)

Strong background in IT infrastructure, networks, Microsoft 365, and operational support

Practical experience improving cyber security posture (identity, endpoints, vulnerability management, access controls)

Experience supporting ERP and collaborating with production/engineering teams on factory systems

Vendor and budget management: SLAs, renewals, supplier performance and cost control

Confident stakeholder management across production, engineering, finance and senior leadership

Highly desirable

Experience working around OT/SCADA/MES environments and network segmentation

Familiarity with audit/control environments (documentation, access governance, evidence trails)

Delivery of infrastructure projects: M365 improvements, network refresh, backup/DR uplift, security programmes

ITIL certification (or strong working knowledge of ITIL processes)

Apply

If you're a Manufacturing IT Manager UK with strong IT operations, infrastructure, and cyber security skills-and you enjoy supporting ERP and factory environments-apply now. We'll share details on the sites, systems landscape, team structure and roadmap in confidence.