Digital Systems Manager

Mid Yorkshire Teaching NHS Trust (MYTT) is embarking on a major digital transformation through the implementation of the award winning Nervecentre Electronic Patient Record (EPR) system. This transition represents a significant step change in how clinical information is captured, accessed and used across the Trust.

MYTT has an established Digital Systems Team responsible for the management, maintenance, development and operational stability of the Trust's major clinical digital systems. The Digital Systems Manager is a key member of this team and will play a pivotal role in the transition from the legacy systems to the new EPR.

Working trust wide, the post holder provides specialist technical leadership, second line system support and expert advice to clinical and non clinical users, ensuring systems are safe, reliable, compliant and aligned with the Trust's Digital Strategy.

The role involves close collaboration with Digital Services colleagues, system suppliers, clinicians and operational teams, and includes staff management responsibilities, participation in system upgrades and developments, and support for a 24/7 clinical service environment.

• Manage the day to day operation, configuration and maintenance of clinical digital systems, for example: SystmOne, Electronic Prescribing, Cancer Information Systems, PAS.
• Provide second line application and technical support, diagnosing and resolving complex issues and coordinating fixes with suppliers.
• Lead and contribute to system upgrades, developments and new implementations, including requirements gathering, testing, go live support and post implementation review.
• Act as the primary contact for system suppliers, managing contracts, fault prioritisation and service delivery.
• Design and coordinate technical and user testing, ensuring changes are safe and fit for purpose before release.
• Maintain accurate system documentation, configuration records, SOPs and data flow documentation.
• Ensure systems comply with Information Governance, data security policies and NHS standards.
• Participate in and lead data quality improvement initiatives.
• Line manage Digital Systems Administrators/Officers, supporting performance, development and mandatory training compliance.
• Provide expert advice, training coordination and guidance to system users across the Trust.
• Work flexibly across Trust sites and, where required, outside core hours to support service delivery.

• Qualifications:
  • Educated to degree level or equivalent, or able to demonstrate equivalent level of experience
• Experience:
  • Previous work experience in the NHS
  • Previous experience of managing staff
  • Extensive experience of setting up and configuring clinical systems and associated functionality
  • Significant knowledge of working practices/areas where clinical systems are used
  • Working with suppliers
  • Defining user requirements and interpreting them to system suppliers
  • Advanced knowledge of Microsoft Office applications
• Knowledge and Awareness:
  • Excellent knowledge of confidentiality and data security
  • Highly computer literate
  • Awareness of own limitations

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients' homes, the community, and our three hospitals in Pontefract, Dewsbury and Pinderfields (Wakefield). We support work life balance and foster a diverse, inclusive environment where everyone belongs.

As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer friendly policies and more.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.